"Wonderful Company"

The company offers a trial of their service with no credit card needed. Moreover anytime I have needed support it was no more than a few minutes before I was talking to someone directly to solve my problem. Not to mention they cover many games and specifically their Factorio mod integration is second to none.

"Customer Service"

Based on my recent experience, I would highly recommend Serverflex as a hosting company for gaming platforms. The dedicated and knowledgeable staff provided exceptional support in addressing any issues with my servers, and even went above and beyond by offering a complimentary one-month credit. Such exceptional customer service demonstrates their commitment to ensuring a positive user experience. I commend Serverflex for their outstanding service and encourage others to consider their services.

"attentive customer service"

I wanted to get my server migrated and an admin worked out of hours to do so after messaging them on discord, a good experience compared to other server companies.

"Jon was amazing, great company"

Amazing, we set up the wrong server and I contacted Jon on their discord. Not only did he explain everything, he changed the server over and installed our mod packs… we literally did nothing he did the lot. Beautiful service above and beyond customer service. The server itself was stable and performed with no issues on quite a demanding mod pack so very very happy with my experience so far.

"I’m a bit disappointed"

I’m a bit disappointed, I rented an iron plan for a Minecraft forge server. It is a really easy and intuitive configuration for the server, and the support team is great, but not the server. It would always disconnect even if there is nobody playing. Or it would just freeze without letting you join, and it would stay like that for hours. Even now as I write this, I tried to log and copy my world files, and all I get is, “unable to load server files – please try again.” I’m tired of writing tickets to support, so I’m not going to continue with them, even if that means losing my world data.

"Amazing All Around!"

I can't express enough just how awesome of an experience I've had with ServerFlex. I've only been with them a few weeks, and the experience has been nothing but incredible. I've had a few issues here and there, but with that being said, all those issues have been resolved within minutes by talking to support. The support experience is amazing, and they actually take the time to not only fully understand what the issue you're having is and then fix the issue, but I also suggested a "fix" shall I call it, and they not only listened, but actually implemented it. While I'm sure they can't very well implement all the user suggestions, the fact that they even listened is huge. I can't recommend them enough for your server needs! I look forward so working with them as they look to better themselves as a whole, and expand their games library!

"Very good hosting service"

Rented a Valheim server. Good servers infrastructure, affordable, support team available when help is needed.

"Customer Service Rockstars!"

I don't have a ton of experience with server hosting services but I have had no trouble with the product at all. What really stands out is the customer service! Tickets have been responded to promptly and errors on their end have been compensated. Exactly how this all should work. Great job!

"Server is perfect"

Server is perfect. Perfect customer support perfect servers and everything in general is great

"Thank you Alan"

They do not only offer good service but also have exceptional customer care. I had the pleasure of meeting Alan, who, in addition to solving the problem I had, gave me unbeatable treatment.

He's a lovely cat.