"Do use this company."

Do use this company.

Went to the address to drop of the car, (it's a really scummy yard that looks like a breakers yard) where I was told I then had to drive to the airport and meet someone at departures. Handed my key over the guy had no uniform or paperwork very unofficial?? Spent a lot of time while away worrying if I'd even have a car when I got back. To my relief when I called the phone number on the booking email someone answered but they me I'd have to wait up to an hour before the car would be delivered to the short stay car park. It took them an hour to doling the car and the guy who dropped it off just tossed the parking ticket at me and ran off no chance to check the car. for damage etc. Luckily the car seems fine

"No responses to emails"

I booked parking at Heathrow through this company. I subsequently needed to cancel because of a change of plans. I therefore emailed them on March 14th (2 weeks before being due to travel). I received no response to this or at least 4 emails. I then called the company on March 25th and I was promised a return call. 2 days later I am still waiting for this.
I will not be using this company again and cannot recommend them to anyone else.

"Rip Off"

Shocking experience, the booking we made mentioned the £6.20 levy we had to pay the driver to exit the short stay drop off area at T1, we handed over the money and he claimed it had gone up to £8, we didn’t have any extra small change so we had to give him a £10 note, and guess what he had no change!
We later went online only to discover the price was still £6.20 from T1, which was confirmed when we exited the carpark on our return.
I should also mention when we got back into the Uk, they didn’t know which terminal we had got back into despite giving them all the information on the booking, they then said it would be about 30 minutes before they returned the car (actually an hour), and the driver would ring 5 minutes before, I checked where we should wait, and the rude man on the other end of the phone just said “I told you he will phone 5 minutes before”, such great customer service “said nobody”!!

"Car Being used while i was on holiday"

I booked parking at Heathrow through this comparison site. The confirmation email said the service provider is Premium Parking LHR. DO NOT use these under any circumstances, i have just received a Penalty Charge Notice for £90 for the car being driven in the ULTRA LOW EMISSION ZONE at 00:35 hours 6 days after i dropped the car off. I rang their number and they completely showed no interest saying i should have told them the car does not meet the Low Emission requirements. An absolute disgrace.

"SCAM!!! Do not use this website "

Do not book through this website. Arrived at the 'car park' to find no car park, at 3am... £145 out of pocket because of this company.

"This is a scam"

This is a scam! Do not use under any circumstances

"Security when vehicle being parked"

Booked Quality Parking Heathrow through them. The service was ok but I have a tracker in my car. The car was moved from the airport to a business park in Slough and left there initially for a number of days. It was then transferred to an another road in Slough close to a bungalow. Again moved back to original place where it was parked. The car came back filthy
, it had been parked in a field. I believe for Hearhrow they just dump the car on side roads in Slough, Iver and Colnbrook. I asked the driver where their compound was and if they had secure CCTV. I know Slough and surrounding area as I worked there for over 8 years and aware of the areas the car was parked. Needless to say won’t be booking through this company again.

"Do not even try to use them it’s a shit…"

Do not even try to use them it’s a shit place and dangerous, not responsible for any damages

"DO NOT BOOK!"

DO NOT BOOK!! A SCAM COMPANY!
Booked a meet and greet parking. Told to call 30 minutes before arrival which we did 20-30 times. Arrived at the airport still not response paid £7 to enter the car park they told us to meet them in, in the email. Then had to park in a mid stay for Stansted which will cost £180!

"Scam, do not use this company."

Apart from the site looking a mess the journey to the airport was fine, though somewhat fast.
The problem came on the return, our plane was late getting to Manchester due to fog, on ringing the company I was told there are no vehicles available, you will have to get a taxi, when asked will the company pay, the reply was you will have to email them. Cost of Taxi £44, I doubt whether I will be repaid