"While the quality of the items in the…"

While the quality of the items in the shop is good, their delivery service is a ripoff and people should stay clear of it. Their "1-2 days" service (for which you have to pay extra) is really a "5-6 days" service as it takes them multiple days to even ship an item that's in stock. They also send it through Royal Mail (the worst option for a prompt delivery service).
In the day and age of next day delivery, the quality of their logistics is among the worse I've seen so far.

1 star.

"Purchase feedback"

Excellent customer service with knowledgeable and easy going staff. I did miss the store in Angel for a while but now love the store on Bateman Street. Always something great and special to buy. Highly recommended.

"My favorite brand in Kink"

Very rarely does one have the quality experience Regulation provides in both customer service as well as superior product.

"Wow!!!"

Wow! My order arrived really quickly and it ticked all my boxes 😉

"its always good to do trade with our…"

its always good to do trade with our own people

"5-Star-Premium-Service"

5-Star-Premium-Service - especially within these tough "Corona-times"!
After an originally perfect package delivery there was still an unexpected damage on one bigger device.
The Service Team was quickly available by phone and very careful by eMail, with personal assistance. At the end a very effective and also generous solution was offered to me.
So thanks to all the team members "on ground", working hard these Corona days - giving us costumers still erotic pleasure with all their toys and products!

"Fast service"

Fast service, the best gear

"Highly Recommended"

Excellent customer service, fast delivery, high-quality products.

"Really fantastic bits of kit"

Really fantastic bits of kit. Very pleased

"Easy & Quick!"

Easy to order, quick to deliver, good value with competitive pricing