"Excellent service"

Excellent service. Staff very friendly and explained every thing. House left very tidy.
Felt I had known the employees for along time, it gave me the feeling of a wee caring company very much at home with customer.
Thank you so much.
E. Mudie. Edinburgh

"Great service"

Great service, friendly and efficient, recommend this company.

"Great engineer ‘ got my heating working…"

Great engineer ‘ got my heating working again and didn’t have to change the boiler ‘ well done .
Great professional company so quick efficient no fee up front a true gem thank you

"A mixed review because what Terry Healy…"

A mixed review because what Terry Healy do well, they do really well....but there's room for improvement.

We recently asked for someone to come and have a look at our hot water tank because it makes noises.....get a quote for whatever work needed doing and we also wanted a quote for a new boiler.

When the plumber came round, he explained that he just needed to drain the tank and refill it.....there was no mention of cost whatsoever. We've recently moved from England and if this had happened where we lived before, the work would have been done for free (otherwise you mention the cost up front). He wasn't at our house for long and it's sometimes a good will gesture, especially as we were talking about a new boiler. A week or two later....... suddenly an invoice for £99 for an "on-demand" job..... I'm less than impressed!

We had another gentleman come round to quote the boiler replacement and he was absolutely amazing (both plumbers were) and knew his stuff.....however, we haven't actually received the quote of how much it would be to do the work for the boiler as of yet.

While their service and work is great, the admin and customer service behind the actual work needs serious improvement.

"Delighted Customer"

Our experience with this company was very professional. They offer a great service. They surveyed the property and quoted a competitive price for the work. Gave detailed info regarding the work. A few days later the boiler was fitted. All waste was cleared after installation, very professional.

"Adi provided a very professional and…"

Adi provided a very professional and efficient service. He was friendly and knowledgeable, and gave me useful advice regarding my heating system.

"Great service"

Great service , friendly , fast and efficient with some advice thrown in !

"Great company."

Great company.
Come on time no mess .Would certainly recommend them .

"Radiators replaced"

2 radiators replaced and moved along which meant pulling the floor up. All sorted and really happy with the end result.

"Engineers very helpful friendly and…"

Engineers very helpful friendly and professional