"Very reliable company emailed me when…"

Very reliable company emailed me when service was due and came right on time a good tidy job at a fair price .

"2nd time I’ve used Terry Healy Group…"

2nd time I’ve used Terry Healy Group and both times have been a pleasant experience I would’ve gave 5 stars but initially wokman went to wrong street and then booked in again and they double booked me but apart from that such an easy company to work with and would use again

"Vicky was very helpful and I can,t…"

Vicky was very helpful and I can,t thank her enough

"First Class Service"

SSE have now outsourced their boiler servicing to the Terry Healy Group and it's near my end of the city. The company were extremely swift at arranging to install a new boiler and complete it before my catarct op, for which I am so grateful since I had been without heating and hot water for just over a week.
All the engineers, sales people and office staff have been extremely patient and helpful, especially since every new system works differently. For me it has been somewhay complicated since I couldn't study instructions to begin with because my eye was still sore from the op and you are not supposed to bend your head. An engineer was kind enough to come out again and go over the computerised timer with me.

"Friendly and efficient and arrived at…"

Friendly and efficient and arrived at the time arranged. A wee bit pricey but fixed the problem OK.

"Gas maintenance"

Engineer turned up on time checked boiler gas meter everything sorted brilliant service

"Great service"

Great service. Booked and carried out within 2 days. Work needing done was completed on the day in addition to the service to save me having to wait in for another tradesman another day.

Invoice sent quickly very efficient.

My only very small criticism would be that the online system allows you to select a specific time and when this was followed up by a phone call the times were morning or afternoon. I had a school pick up but there was a note added to the file to say that I would get a call in advance to make sure that I could collect my child from school.

"Your gas boiler team (including your…"

Your gas boiler team (including your handyman) were hardworking and cheery despite a few challenges. I definitely would recommend your Company.

Phyllis Dickson

"Fine, but disorganised"

No complaints about the work done, and the engineers were friendly, dilligent and tidy about their work. However, on two successive occasions, an engineer arrived not being clear as to the work he was to do.

"Great Service"

Adrian came and did the annual service on our boiler. He identified a part in the system that needed replaced, arranged for the replacement part and came back to fit it 2 days later. Adrian was very helpful, professional and efficient. Really happy with the service that we received.