"Excellent work from the comany"

From the first consultation to the completions of work the company made it very easy.
The gentlemen that came to fit the walking in shower was polite and understanding of the needs of my disabled wife and put her at ease
The fitting was a little more hard work then expected but John and luke was able to complete the work to a high standard.
The smile from the wife when she was able to walk in and out of the shower was priceless
Thank you and it was a early Christmas present for the wife

"Bathroom update"

We needed to upgrade our small bathroom to a walk in shower (for medical reasons) with replacement basin and toilet. We initially contacted 2 companies, these having been recommended to us. One company didn’t make a visit but quoted a ridiculous figure and a 5/6 month delivery. The other company visited but then didn’t even quote.
We then heard about The Walk in Bath Co. Called them and had a visit the next day. Our requirements were fully discussed and advice was offered. Everything was handled in a very professional manner to ensure that these would be met.The cost, delivery date and installation time were given.
Having decided to proceed we were delighted that everything went to plan. - delivery and installation date as promised. Installation was excellent being carried out by very experienced personnel, very efficient, clean and careful and tidying up.
Absolutely delighted with the result and can highly recommend this company. We send our sincere thanks to the entire team.

"Excellent service throughout."

From first contact with the company through to installation, I received excellent service. "Problems" that other companies saw with my small bathroom where challenges to the company & I received the bathroom I wanted. Excellent & high quality work from all. The installation was done to the highest standard.

"Very professional"

This is the first time I’ve used this company and I’m very pleased with the work. The fitter we had was called Lucian and he worked solidly for 4 days until my shower was finished. Very hard worker.
The price was a little expensive but it was worth it.

"Unsatisfactory Service"

I would not usually write a review that was not positive but this is from extreme frustration with this company who are bad at communicating with their customers. My parents were given a date the first week of August 2021 for a walk in shower, toilet and wash basin. This is still unfinished - the cistern is broken, there was a leak under the sink and there is no seat in the shower. It is now the end of October and the stress of this has made my father unwell. My parents have repeatedly waited in for plumbers, calls and equipment which have not arrived as promised. Trying to speak to anyone who knows what is happening is nearly impossible, it feels like the right hand doesn’t know what the left is doing. For a company who deals with disabled and elderly people surely communicating is key and good service should be without question. This situation is unresolved and my parents do not have a usable bathroom. They were promised a plumber today who did not arrive and nobody at the office knew what was happening. Perhaps this company will respond to this review and they can put it right ASAP please.

"Very pleased with our walk in shower"

Very pleased with our walk in shower. Installed by The Walk In Bath Co. The job was completed in two and half days with minimum of fuss. All old fittings removed on completion of the job.

"Very happy with products and service"

Very happy with products and service! A job well done! Thank you very much!

"Brilliant!"

For the past eight years I have suffered from osteoarthritis, which has steadily affected my quality of life. I am so pleased that I made the decision to invest in a walk-in bath, sooner rather than later. I simply couldn't be without it now. Thank you to all at The Walk in Bath company, you've been amazing. Fantastic service from start to finish and I can't recommend them highly enough. Thanks, Ian

"Poor after service"

Whilst the quality of the product is good and fitters efficient. I now have experienced a leak which is coming through the ceiling and have been waiting nearly a month for a date to get it fixed. I telephone a great deal but have been unable to speak to anyone except an admin staff member. They guarantee the work but their service is shocking

"Robbing old people shame on you"

Robbing old people shame on you. edited as you seem to feel the need to keep telling lies, the property in question has not been completed and you are leaving a vulnerable old couple without hot water which is illegal. I do not wish to speak to your customer services just sort it out and stop robbing people