"Once again arrived at my caravan in…"

Once again arrived at my caravan in Drimsynie loch Goil and no Internet.
This has happened the last 3 times we have been here and as it is a Sunday we can’t get any response from anyone at LPIS. Shocking service from a shocking company. How am I supposed to keep the grandkids happy when we can’t watch tv or use their devices. Slow service but not slow to take customers money, not even any suggestion of a refund.

"Worse company EVER!!!!"

Worse company EVER! You pay a monthly fee and not sure what for because every time we try and use the internet it stops working! It is the most unreliable service for connection but also the most unreliable service by a company as their customer service is shocking, they are not open on a Sunday so if you are away at weekend and you lose connection there is no one to contact also due to them not open late at night again unable to contact them if there is any issues. However even when you do speak to them they are not helpful and blame the caravan park for the issues! They never respond to emails they say they will call you back and never call back! I want to be able to work from caravan but unable too as cannot trust the connection and this shouldn’t be the case!

"If I could have given zero stars I…"

If I could have given zero stars I would!!
What an absolutely appalling system!!
Beyond dreadful.
Impossible connection…, way too expensive if and when you connect.

Avoid at all cost !!

"AVOID LIKE THE PLAGUE"

Absolutely awful service. Slow, unreliable, constantly cuts out. Internet is disconnected more than its actually connected. Customer service is non existant. Absolutely terrible service, terrible company. Nothing but cowboys.
We are currently in process of trying to get our £200 setup fee back but it is doubtful.
Please avoid this company like the plague

"LPIS Broadband at Lakesway Leisure Park"

Appalling company who do not provide the service they advertise.
Use this company at your peril.

"Highly recommended"

Had this Internet in my caravan, South West area, for 2 years now with no complaints. Great signal all the time. The power supply box failed one time and a new one was sent out straight away. Great customer service.

"Incompetent..."

LOL, arrived to my usual destination in Prestatyn for a short week off. Got the instruction how to connect to the guest wifi provided by those cowboys.. Read T&C - yes, I read those for living. Trying to connect, landing on the page with registration. Trying to find price list, no way, ringing Customer Service, waiting 30 before getting connected, asking question about pricing for my location, they put me on hold for the next 10 min, nope, they have no clue, how useful is that... They say I must register first to see prices. Nice, so looks like LPIS is not in the business of providing services but more in the business of hoarding peoples data... My GDPR flags wawing like mad... No business with this completely incompetent bunch, I'll take my money somewhere else...

"Useless"

Useless. Interruptions to service. Terrible customer service; slow - or no - response.

"The Internet is not fit for purpose"

The Internet is not fit for purpose. Only works well when no other caravans are occupied! The company has no Internet address so have to be rung up when there's a problem. It buffers continually when the park is only slightly busy

"We have had a couple of blips but…"

We have had a couple of blips but generally the service has been consistent and good, had the system for over a year. We have always telephoned and received help and the system has worked well.