"Unreliable Service"

The service provided by this ISP can be summed up using one word “Unreliable”

"Why the hell can you not choose zero or…"

Why the hell can you not choose zero or negative stars on trustpilot? AVOID this cowboy company at all costs, you simply pay them money and get NOTHING! not even poor service you get NOTHING!

"Avoid"

Would give this no stars if there was an option, Internet is not fit for purpose both on download and upload, customer service is shocking just fob you off with excuses as to why there are issues or why no-one has bothered to call back if you can avoid this company overpriced for a very poor service

"Avoid at all costs"

Avoid at all costs, the service is shocking, they tell you they are going to sort it then give a range of excuses why they haven’t. Over 2 years we would be lucky if we have service about 20% of the time. If you can find an alternative then I strongly recommend you do so!

"Negative reviews don’t tell the whole story?…"

Was wary about ordering from LPIS having read these negative reviews. Having canvassed experiences on the Park where we are however, these were encouraging so I went ahead.

Our experience so far has been almost completely positive. Order placing was smooth as was lead time to installation- about 2 weeks. So far service has been reliable with a strong signal. The only slight criticism is download speed which is not lightning fast (12.6 Mbps), but adequate for video streaming and general surfing.

Be sure if that changes I will repost!

"Absolutely shocking..."

Absolutely shocking.... Got to be the worst customer service I have ever had to deal with.
Blatantly lied to us numerous times..Cancelled our appointments when we stayed in to meet them.
Been waiting 3 weeks for a engineer to get our Internet back on.
Do not and I repeat do not use this company.

"APPALLING COMPANY"

Absolutely disgusting lack of service. I have been fobbed off with lies and deceit from LPIS since bank holiday Monday, phoning everyday and being told the line is down someone will get back to you. Today have been informed by parkdean manager LPIS has cancelled all WIFI on the park, not once have they bothered to inform their customers. This company is not worth 1 star. Appalling lack of communication. I now have EE mobile broadband, that is far superior than LPIS ever was. This company needs to be reported to OFCOM

"We purchased this broadband from this…"

We purchased this broadband from this company for our caravan.
This service is unusable and not fit for purpose. Nothing can be watched on streaming channels. Our kids can't play any games, I have emailed the company twice, neither email was replied to. I managed to find a support page on the net, I was told that its was basically in hand. No time scale was given. I belive it was a generic email to fob us off. I would not recommend this service.