"THE WORST EVER!!! Don’t book with them! "

THE WORST EXPERIENCE EVER!
Don’t rent this apartments cause they will rob you!
About our stay : they didn’t pay back our deposit 400€ and I consider this absolutely unacceptable and inappropriate. The apartment was rented for 1 night for our group in order to spend the night before leaving for the Canary Islands. Due to the fact that all members of our group arrived at the apartment at different times, we did not use the beds, since we were not able to sleep all night.
Check-in was carried out at 20-00 and at the time of check-in we could no longer use the elevator due to the fact that the entire floor was covered in vomit. On the landings, which we were forced to use for this reason, we constantly met other young guests, who most likely caused all this mess in the entrance/elevator and were completely drunk.
To check in and to get the keys, I had to go to the office on the other side of the city, and not directly to the apartment, which is at least strange. At the same time, at 02-00 on 01.01.2025, we received a visit from a representative of your company due to complaints about the noise. He, in turn, made sure that there was no noise in our apartment, and also confirmed the presence of vomiting in the elevator and the impossibility of using it. In these circumstances, it is unclear why it was necessary to send your employee to us when they had ALL the phone numbers of the guests present that night? And they could have simply CALLED by phone or WhatsApp.
Automatic checkout was carried out at 06-00 on 01.01.2025. The apartment was left in its original condition, NOTHING was damaged or broken, the trash was taken out to the container outside and the dishwasher was started.

After two weeks of copy/pasted messages from the owners with the attached files with the grafics of the noise measurements which I don’t know how they did and if it’s real, the deposit was not refunded.

SHAME ON YOU!

Ugly customer service!!!

DONT EVER BOOK WITH THEM!

"Do not use this company at all! They are completely dishonest!"

Do not use this company at all. They are totally dishonest They take a €400 deposit on arrival, due for return within 2 weeks of departure. Contacted them when it was overdue and they refused based on completely false accusations of making noise during the night. There are dozens of similar complaints.

"These guys are MF thief and steal your deposite without any reason."

These guys are M****F**** thief. Never give you deposite return after you leave the apartment. They are here for taking your extra 400 Euro. No site mentioned to give them and do not booked this.

"THEY KEEP DEPOSIT, DON'T BOOK!!!!!!"

DON'T EVER BOOK WITH MY SPACE BARCELONA!!!!!!
That's just a kind advise from me, I usually don't read or care that much about reviews but this place takes the price and I can't handle myself if I don't warn other people.

Dirty, towels covered with brown spots/dirt, smells weed, they keep 700 euro in deposit!!!!!!! Seriously this is by far the worst experience I have ever had. They don't even answer when we try to get in contact regarding our deposit, I have never seen something like this.

Whatever it costs, how cheap it is - it won't be cheap in the end when they keep deposit! Choose another accomodation.

"No refund of deposite"

The refrigerator was not working. We complain 3 times and they said it will be done, it will be done. Never repaired.

We stayed 4 days and checkout. They told us to refund security deposit in 7 days. They didn't, and we called again. They don't answer in whatsapp, never. When we called, they said, we will get in 15 days but in their website, it is mentioned 7 days and we didn't have any choice. We still waited 15 days and finish the trip and tried to contact from mail and call, no answer for 6 -7 days. After that, they mailed us and said they are not giving to refund because we made noise and neighbour complained about us. It is totally fake. We didn't get any complaints or they didn't say anything when we stayed till 4 days.

We booked from make my trip and they don't mention about securite deposit so do not give that to this scam people.

They will steal your deposite 100% at any cost.

AVOID THIS PLACE!!!!!! TRUST ME PLZ. I have seen this site after I came back otherwise I never booked this scammer's place.

"Would give 0 stars if I could"

Would give 0 stars if I could. After a quiet and pleasant stay the nightmare began. They stole €400 from us and refuse to give it back. I will never recommend this place to anyone and if you are considering staying here DON'T!

"You can kiss your €400 deposit goodbye"

The apartment is badly maintained. And you are requested to leave a 400 euro deposit that won't be refunded.

"Do not stay!!"

Do not stay!!! It is a scam, the room is disrepair and no finish. You will be live in the underground garage with no window

"Horrible customer service"

Horrible customer service, very unprofessional and unresponsive

"Terrible terrible place to stay…scammers "

Terrible terrible place to stay honestly do not go , stayed in March Omg this had to be the worse place I’ve ever stayed in , they Also take 400 euro deposit not a hope of getting it back , and it’s not from lack of trying believe me ,, please don’t waste your money pay extra and stay elsewhere