"I had ordered a few items over a month…"

I had ordered a few items over a month ago and i got 1 item quick and good quality. However i have received several emails telling me the vacuum bags had been shipped only i still have not received them. So i can not in good conscience give more than 1 star a the vacuum bags should be the easier item to get as they are available at wallmart these days. I would just rather get them from a reputable dealer if that were possible. Thank you,David Eggen

"I just needed one replacement part for…"

I just needed one replacement part for my older Dyson. It was easy to find online at this shop. The order process was easy and the price was good. I received it promptly. I would recommend this site.

"Vacuum Direct return policy sucks"

If I could have, I would have check no stars. I have been trying to get a return code from you for two weeks. No one has returned my calls.
The part I need to return is the wrong size. You have my information, so please give me the code you say I have to have in order to make this sale right.

"Did not return my phone calls"

Did not return my phone calls, will not order again

"Great Service!"

You had what I needed for a Miele vacuum cleaner. Others did not have the part. What else can I say? Excellent and fast service.

"the correct parts parts were shipped…"

the correct parts parts were shipped and on time. thank you

"I liked it that I could order direct…"

I liked it that I could order direct from the source instead of through some middleman and get on a marketing list.

"pros and cons"

pro: great price, part was exactly as advertised
con: was charged immediately but the part was not shipped until over a month after I ordered it after I finally asked for my money back

"Was able to locate the part that I…"

Was able to locate the part that I needed quickly. Shipped fast and price was good

"SLOOOOOOW shipping"

SLOOOOOOW shipping, no communication that it was shipped until I contacted customer support, took 2 plus weeks. Expensive shipping for a bag? Yeah...