"Excellent service"

We have been with them for a few years and did have problems with their local contractors, but for the last year the local guys have been briliant. The bin has been collected and even put back on our drive, unlike the council collectors who abandon them wherever they like.
Worth the extra since you can guarantee a collection, again unlike the council.

"Excellent service"

Excellent service

"Good company never had any issues"

Good company never had any issues

"No issues with collection"

No issues with collection, always collected. Was a little confused by the whole setup as communication seemed to be lacking and my bin eventually arrived after a chaser and seemed to only have been ordered at chasing. Happily arranged a credit though for missed collections and not had an issue since

"Don't let waste, waste your time."

I've been a WasteConcern customer for two years now and feel very well placed to review them.

I purchased the large 1,110l bin as we're a very large family. The bin is a distinctive yellow so you're not going to confuse it with your council bins.

Initially I was paying for a fortnightly service, as we'd just moved in and were decorating and so I had a lot of stuff I needed to get rid of.

Now the beauty of this service is everything goes in the same bin. It doesn't matter if it's general waste, recycling, and/or garden waste, it's all put in the one bin and sorted out back at the depot. This makes everything so easy to deal with.

The initial plan was to wait until we'd finished decorating and we were settled in our new home and then reduce down to the the on-demand service, but this was so much easier than the council bins and their never ending restrictions that I instead moved to a monthly collection and this change was pretty seamless.

I'm able to cancel collections when I'm away on holiday or push them back a week or two and Harry has always been able to action this quickly and easily.

If there was a way to completely opt out of the council service and get a bit of a rebate on the council tax I'd probably use WasteConcern for everything, but as it stands I try to balance it out still use the council services too. But WasteConcern is heads and shoulders above them.

One time I put the bin out for collection at the end of my drive and went to bed, when my wife was leaving for work the next day she noticed that a mysterious neighbour had dumped a load of their rubbish in and around our bin. I was livid thinking that it wasn't going to get collected and I was going to have to pay extra to get rid of rubbish that wasn't mine. I called up the office but in the few minutes it took to speak to somebody the collection team and turned up and taken the whole lot away. Now thats five star service from a five star company.
Absolutely faultless.

"Regular as clockwork"

Have been using them for years and only once has the collection been missed and that was because the road was blocked. They happily re-arranged and next day they came and picked up. Been great experience.

"Always helpfull occasional miss…"

Always helpfull occasional miss collections are always dealt with quickly and great communications although frustrating missed collections due to outside company are not waste concerns fault but they do everything they can to get it back on track

"amazing service so glad I chose this…"

amazing service so glad I chose this company as our black waste hun was constantly overflowing

"Litter removal makes life easier"

Now they have stopped swapping days. They are emptying regularly. Come v early morning so remembering to put bins our night b4.

"Brilliant"

Brilliant. Have never missed a collection (Bournemouth). Also I forgot to put my bin at the end of the drive once, and they walked up a long VERY steep drive and got it themselves.

Darryl Clark