"good but not perfect"

the rep was exceeding courteous and professional. the sofa is beautiful but i am not sure the leather matches the swatch i received (can't tell because i lost the sample) and there was a little hiccup on the delivery but not a serious problem

"Great service, no problems."

First time I ever ordered furniture on line. The chair was just as advertized, and arrived within the time frame they gave me.Would do it again.

"ABSOLUTELY LOVELY,PLUSH AND BUILT STURDY-YET SOOOO COMFORTABLE."

I BOUGHT 2 BROYHILL EDWARDS COUCHES WITH THE MATCHING OTTOMAN. PEOPLE JUST CAN'T STOP TALKING ABOUT THEIR BEAUTY. EVERYONE WANTS TO KNOW WHERE I PURCHASED. SOFA AND SECTIONALS.COM I TELL THEM. I AM VERY PLEASED.

"Love my new sofa bed!"

Prompt delivery as promised. Sofa bed very comfortable and easy to open & close.

"Very good"

Chair is exactly what i was expecting. Delivery was far slower than projected but that appears to be more related to delays at the factory.

"Great quality, decent neck support, delivery a little behind."

Bought a 3 seater sofa that has two side recliners. The center seat also double hats as a pull down table when not in use. Used for 1 month, and so far quality of materials and colors were delivered per expectations which matched our old sofa set (matched swatches). Sofa provides decent neck/lumbar support particularly when reclined for movies. The only part is would have wished it had thicker lumbar support (or less padding at the top) to better follow the shape of the spine - but it still provides very good support when watching movies in reclined mode. As for sofaandsectionals, I took my order via the phone which the salesperson gave some recommendations that were very helpful to make a decision. The delivery arrived a week outside the window (6-8 weeks, but arrived on the 9th week). When asked about status of shipping, my emails were responded in an average 2 days response time, which is decent but was behind other online merchants in my experience, hence a 4-star rating.

"Great Service."

For an online order I am very pleased with my order and the biggest help of all was getting the swatches to help with my decision. I was able to make my decision with the swatches and being able to custom drawing it to get an idea of what it would look like.

"Everything I Expected"

I really love my new queen size sofa sleeper and ottoman from SofasandSectionals. Sometimes you order merchandise and when it comes the quality just doesn't match the pictures that made you want to order them. This was not the case with this purchase I made, and the next time I need a new piece of furniture I will order from them again.

"The sofa and love seat color is almost black, not dark brown with lighter highlights as shown on the web site."

Website needs to shown more realistic colors. My sofa and loveseat are almost black and not dark brown with lighter highlights in the center of each cushion as shown on the website.

"This is one BEAUTIFUL sofa!"

I was somewhat leery about purchasing a sofa on-line, so I called and spoke with a very nice man who answered all of my questions. I wanted a slipcovered sleeper that was going to be comfortable, and you had just what I needed. Delivery was exactly when promised, too. I have recommended you to a number of friends.