"The driver was punctual"

The driver was punctual, courteous and very professional. excellent experience. would recommend to anyone in need of this service.

"Luxy drivers are very professional."

Luis arrived early for pick up, was very courteous and we were at the airport without any issues.

"Merging companies requires lots of…"

Merging companies requires lots of patients and follow up. When customers have to call to re-confirm times and they discover they are wrong! It's nice to know our driver shows up on time and they are very friendly and caring . It helps to reassured we will be safe and make it to our destination on time. Thank You All for your safe service. I look forward to working with you all again in my future. Merry Christmas too you ALL :)

"Last minute reservation!"

Excellent service!

"Great driver"

Great driver, very helpful

"When I booked my ride I told the person…"

NOT HAPPY! When I booked my ride I told the person that I was talking to to make sure the driver doesn't park in the driveway because it's used for 3 houses. Park in front with flashers on and to come inside to get my luggage. I received an email with these instructions. Well my driver arrived 20 mins early ( I was not ready) and was parked in driveway. I called him and told him I wouldn't be ready til 10:00 and he couldn't park in driveway. Also, reminded him that he was to come in and get my luggage for me. These were the instructions and they were on my email that I received from Luxy confirming my driver and date etc. He said he did not know this? It was a little after 10 and he wasn't coming in to get my luggage so I had to call him to tell him again? He came in and got my luggage pulling it down the stairs instead of carrying it. It had snowed overnight and the walkway was not shoveled yet, so he pulled it through the snow getting the bottom all wet. I was not happy with the whole experience! The only positive was that the car was comfortable

"Driver was great"

Driver was great! Car wasn’t what I’d expected however it was comfortable. The price point has made me look into alternate sources to get to the airport. In my business travel consumes 75-100% of my time. What used to cost $270 from One Way or $120 for a rental car now costs $436 without the tip!

"On time and nice driver."

On time and nice driver.

"Driver was a very nice guy"

Driver was a very nice guy. Long wait in the cold outside the airport due to timing of entering lot somewhat of a downer.

Clean car.

"The driver failed to show up so I…"

The driver failed to show up so I resorted to an Uber car. I was credited fully for the ride plus 50. Thank you.