"I put in a claim in October 2023"

I put in a claim in October 2023. Several months later I checked with the solicitor they said they used who had no such record of my claim and the company said they would deal with it in house and in Sept 2024 told me I would have to wait until April 2024. I have called them every day since beginning of April and no answer and mailbox is full. I have just searched online and they are no longer trading. I hope they didn't steal my claim money.

"2 YEARS"

Now 2years I claimed not heard anything ,
In the beginning they replying you very fast and chatting with you nicely until you signing your documents ,soon as done they ignoring you,just taking money.
My advice to everyone don’t believe them just time wasters and money stolen.

"2 YEARS!"

The initial start with my claims were easy, communication within the first couple months was good, it’s however been 2 years since I started my claims with this company and I have nothing to show for it. I have absolutely no idea what is going on and why it is taking this long to get nowhere.
The last I heard, which was early in the year, was it’s going to be another 6 to 15 months.
I’ve found myself having to find out what is happening on multiple occasions.
I’ve had them tell me many different things like funding is not there, or solicitors are pulling away from these types of claims etc…. think I may be on the 3rd solicitor. I didn’t want to write this review but I’m left with no choice but to warn others of what I’ve gone through. Be prepared……

"Do your homework before you use this lot"

Waste of time been passed pillar to post for god knows how long now, what has been 2 years is going to be another 9 to 24 months. Always having to find out what is happening, think I may even be on the 3rd solicitor. Laughable really. So if anything actually happens I might write another review in 2 years time.

"No communication "

No communication Gave them my details well over a year ago Looks like They messed the claim up and failed
Very amateur organisation not even sure if they are still operational

"Very poor communication"

Very poor communication, gdpr breach via email receiving email with hundreds of other clients names/email addressess, little to zero contact, was ok at start, put me forward to a legal company to help, that company cannot now progress as clear money must have started the claim, and finance say its a duplicate claim obviously no comms between them either

"Communication is poor"

Communication is poor. I am concerned about the use of information to this company. Its been 10 months and still my claim has not been sent to the FCA. Red flags are ringing.

"I put in a claim many months ago with…"

I put in a claim many months ago with Lauren they were very helpful to start with since then no reply to texts no updates think I've just wasted my time

"They have been very helpful to me and I…"

They have been very helpful to me and I would recommend any body to use them good communication to so I definitely would use them again

"Highly recommend"

Dealt with Lauren throughout the process. Very helpful and always willing.