"Great comms when 1 of 2 parcels didn't…"

Great comms when 1 of 2 parcels didn't arrive with the other. Said they'd call back and did, package just arrived slightly later.

"BeQuiet power supply"

Ordered BeQuiet power supply. Competitive price. (actually the best I could find at the time). I used the free 7 day delivery option, because I didn't need to guarantee delivery date. Ordered on Thursday afternoon, and to my suprise, delivered the following day. I would be happy to use this company again.

"Perfect experience"

We contacted NeoComputers following an issue with our new connection to Virgin Media, and as they are a local company. They were very helpful on the phone and when we called in with the PC they quickly sorted the issue. This included having to purchase a small item which was perfect and was very reasonable. In the future if we have any need for this kind of service I will not hesitate to use NeoComputers again and would recommend them to anyone.

"Everything I expected and ahead of…"

Everything I expected and ahead of schedule not much more to add will certainly use them agsin

"The exact product I was looking for, for a good price"

The exact product I was looking for, for a good price and came well packaged

"On time at the right price"

Research suggested NeoComputers could provide the new case I needed at a competitive price. I ordered and the case was dispatched and arrived at the location in a good time to enable the build to take place in the timescale required for the client. Hassle free with sensible payment options so I will be happy to use them again when required.

"Deducting a star from otherwise 5-star…"

Deducting a star from otherwise 5-star service.
I ordered a pc case on an early Sunday evening and paid for next working day delivery. So I expected to receive the item on the Tuesday, and had an email confirming this. Unfortunately the item was not dispatched until the Tuesday which meant it would come on the Wednesday, a day later and not convenient for me. So I had to rearrange delivery with courier.
Apart from this everything else was fine and I would purchase from this company again.

Update: NeoComputers have reached out to me as promised, and refunded the delivery cost. That's fair, and I'm putting the review up to five stars 👍

"10/10 recommend. If you don’t mind waiting 2 days for delivery instead of next day"

Very good customer service I would say 10/10 make you feel reassuring whenever you purchase something and if it doesn’t come on the day it was suppose to they refund your whole shipping fees and still deliver it the day after or so. Would recommend over Amazon at most times for the same products but cheaper.

"Fast delivery and my son seems to be…"

Fast delivery and my son seems to be happy with the product

"First time using Neo"

First time using Neo. Slight issue caused by myself during ordering process and despite them being closed (Saturday evening, bank holiday weekend) I got a reply to support email and fixed within an hour or 2 from skeleton support.

Case ordered- arrived as advertised. I'd use them again as first experience was excellent.