"Solid delivery and sorted an issue for free"

Ordered a few parts for my new build and everything arrived quickly and well packed, wrapped in security tape. My CPU arrived dead (not their fault) and they collected it, tested it and sent out a replacement at no cost. They're now one of the first places I check for parts

"Not much to say as I had no issues with…"

Not much to say as I had no issues with my purchase. Simple and fast delivery 👍🏼

"Had an issue regarding a faulty product…"

Had an issue regarding a faulty product that, where the manufacturer was the problem rather than the merchant. Solid customer service but bit slow keeping me updated.

"Excellent service."

I ordered a product from them over a weekend and the next day, Monday, it was in my hands. Very impressed. Thank you.

"Never ordered before"

Never ordered before, product came promptly, nothing to complain about, exactly what it said on the box, 5 *

"Absolutely brilliant"

I'm absolutely over the moon with the speed and execution Paul has done. Built me a new PC within a couple hours. Great communication and built it just how I described it to him. Highly recommend

"Quick delivery"

Quick delivery, good packaging

"Really pleased with details of how…"

Really pleased with details of how orders progressing and level of support given when trying to diagnose a faulty component (CPU brought from elsewhere) but could of been Motherboard I purchased

"Hassle Free Return"

Was looking to purchase a motherboard, NeoComputers where the cheapest on PCPartPicker, reviews for them seemed positive, and they take credit cards, so I figured I would give them a go.

I purchased a motherboard, it arrived quickly. However, the board was bent on 1 corner (most likely a manufacturing defect).

I contacted their support, and they agreed a return, they couldn't replace it quick enough (for me) as I had a build to complete, so they agreed to refund me instead.

Minimal hassle with the return, and they were polite and professional.

I would use again, even if the first order didn't quite go to plan.

"Quick and helpful"

I had a minor issue placing the order but they were very helpful and the goods came quicker than expected.