"Without taking my consent and approval…"

Without taking my consent and approval they charged me 35 CAD.
That transaction was not validated by me and they are not refunding my money now.
Pathetic service
Highly disappointed

"Unwanted charges"

Cant even get into the website to cancel my subscription. Very frustrating. Their operating hours is also very inconvenient. Keep getting charged.

"Absolute SCAM"

Absolute SCAM

"SCAM"

SCAM. For 15 months this company has been charging me monthly $34.95 off my credit card, (total paid is $524.25). I called to find out what this company was and to cancel further charges and request a refund. I was told I would need to speak with a supervisor, and would be called within two days.

Two WEEKS later, no call. I call again today and am told that I could receive a refund of $34.95 only, as "it is a valid charge", and they are "not a scam", and that they help to "prevent scams" lol! If this was a real company, they could see that I have never once used their website to check my credit score for the past 15 months, and additionally, given the sheer amount of people with the same complaint on here, that it is obviously not easily apparent that you may have sign up for a life of payments to CreditVerify- a service I most definitely would not want or need. Please contact me if you are considering legal action as well.

"I’ve been getting these charges of…"

I’ve been getting these charges of 34.95 every month & each time
I try to contact a representative or email i never hear back from anyone. Im tired of this!

"Charge without consent, practically impossible to cancel"

I am not even aware that I have been charged for multiple months for a credit monitoring service. I tried to cancel the service online and am asked to call. I tried to call but had to wait forever before the call was dropped.

This is not a shady business. This is a crime and deserve a lawsuit. I will do whatever in my capacity to get my money back. Business like that should not exist in the first place.

"The $Charge$ you right after you sign…"

The $Charge$ you right after you sign up with them using your email, followed by a really long email saying nothing but at the very bottom: "You are subscribed to our membership with 7 days free trial... " I could have lost so much $ if I didn't go verify their business and reviews online.

"Big regret and a total no no."

Was curious before and I wanted to check it out, totally regret the decision. The 7 day trial is not helpful at all as I tried contacting on my last day but it takes ages for someone to actually answer. Then I was too late.

I have been wondering where my money was going for the past couple of months. I checked my statements and I saw that you guys are charging me 40 dollars every month? For what? Staff parties? Outrageous for a site that checks credit. I am working 6 days a week and the only time I had a phone call was yesterday. I had to wait 2 whole hours till I got tired and made a virtual email just to contact whoever is available. So far you guys owe me more than 120 dollars..

This site deserves a lawsuit. I hope no one else falls for this joke.

"Charged me a monthly fee without me knowing, call to cancel practice is also illegal under FTC since 2018!"

I just encountered this website and noticed many people talking about how they have been charged a monthly fee without any notice. I thought it was not the case for me but I just checked my bank statements and same thing! I have been charged $35/month for the past few months (totaled up to $210) without even knowing! Normally companies would always provide an email receipt of a subscription, but I never received any of that during the months this company charged me. Their company ID under POS system is also protected (IDPROTECT.CO). I found out that calling to cancel is an illegal practice in all 50 states, which has been enforced by the FTC since 2018. I think it is also illegal to be only providing all the monthly fee information at the bottom of an email, as that is not considered to be fully transparent and openly informing the consumers that they will be charged with this fee and how the cancellation process works. Although I am in Canada, this company was originally from Santa Monica, California, as their Terms and Conditions state to send them a mail to the Santa Monica location to continue with the cancelling process should phone option not be preferred. I will try to give them a call tomorrow morning and hopefully have my membership cancelled, my card profile removed, my account possibly deleted, and most importantly, a full refund from January until June (~$210).

"Scam. Avoid. Lawyer could be involved."

This company tells you they charge you 1$ to check your credit. (In very fine print) meanwhile they charged me 10$ the first time. I was unable to cancel before the 30$ monthly subscription fee was deducted from my account. I will try to contact them again on Monday and see what they’re going to do. If they don’t reply I’ll be filing a dispute with my bank. Thankfully with all these complaints there’s enough grounds for a class action and my best friend happens to be a corporate lawyer so this could be a very fun time for all of us! Looking forward to hearing from this scam of a company.