Credit Verify

Financial Operations and Advisory
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180 reviews
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Customer Reviews about

Credit Verify

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Yanlun Zhang

1.00/5.00

"i smell class action lawsuit"

i smell class action lawsuit
i can't believe i was charged 40+ dollars per month by this company. and I'm not currently located in Canada so can't call the number. This website is a scam. Avoid.

hey creditverify, by replying to this message you agree to pay me $99999 per month

08/07/2023

Daniella Fiorino

1.00/5.00

"Not canceling my account"

I have tried since Feb to cancel my account. They either can't find my account or say that it has been canceled. I want my $174 back that I have been charged since then. $34.95 each month.

04/07/2023

Melissa Burton

1.00/5.00

"Try to cancel, call gets dropped! Sent multiple emails- still taking money. Avoid this company!!"

It is infuriating! Very hard to cancel any subscriptions. The website hasn’t worked on my end yet, so didnt even see what the $1 trial was supposed to show, just errors!

No way to cancel online. Anytime I call, just silence. I’ve sent emails. Left messages. Wasn’t rude in any to be ignored! Starting in April $34.95 has been coming out of my KOHO account. Even have them looking into ways to try to stop payments.

Please, I ask again, cancel my subscription & refund the $105.85 (so far, in just those months!) you have taken from me.

01/07/2023

A F

1.00/5.00

"Scam website"

I tried this website on a free trial only to have them charge my credit card. After 3 phone calls of them just hanging up I finally got through to someone only for them to say they were not going to refund my credit card. Only after threatening to call my bank and report them to the better business bureau did they agree to refund. While their services seem good I will never use them for their scammy practice of charging for their “free” trial

23/06/2023

Dylan Ethier

1.00/5.00

"Ridiculous business"

Quite a brutal service they run, I don’t ever remember agreeing to sign up for a monthly 40 dollar service. Needed to call to cancel, ridiculous. Would not recommend.

23/06/2023

Seyed Mehdi Ayyoubzadeh

1.00/5.00

"Don't approach this website!"

Don't approach this website!! They do not pick up the phone to cancel the subscription! Worst customer service!

22/06/2023

MT

1.00/5.00

"Please read before signing up."

I can verify that this company does operate very much like a scam. They do have a real service but how they operate is very much intended to screw you over. They do not specify during the time of purchase that it will cost you $30USD for their service. This is all detailed in a small paragraph at the bottom of the account creation email. On top of this, they make you call to cancel you account. Not because they don't have the capabilities - but to make it harder to cancel. Dealing with their customer service is infuriating. I called 3 times to talk to a manager about a full refund and was told each time that they would get back to me within 24-48 hours but received no response. I would never recommend this service. Please look for another provider - anyone should be better. My hope by posting this is to save you some money and prevent their operations from benefiting any further until they operate in a more ethical manner.

When talking to their service representative - they said that the partial refund that they would offer me of 50% has now expired and they can only offer me a 25% discount. Despite my account being cancelled half way through the billing cycle AND me waiting on their supervisors to get back to me. Another example of trying to gouge more money out of their customers.

It was an extensive process but I did receive a full refund from them. I will maintain the 1-star because of everything that I went through, but I appreciate that they, after tons of appeals, did in fact give me my money back.

19/06/2023

Richard Nicholson

1.00/5.00

"they charged me 39,99 CAD every time i…"

they charged me 39,99 CAD every time i call they hang up on me because i asked for a supervisor my name is Richard Nicholson and you can find me at the email linked to that name if you want to deal with that horrible woman who hung up on me four damn times !

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM


COMPLETE SILENCE WHEN THEY ANSWER MY CALL I EVEN TRIED USING FAKE VOICES AND THEY WONT TAKE MY CALL OR ASSIST ME IN ANY WAY
IT'S AN ASIAN LADY 6/19/2023 12:37PM EST

6/19/2023 12:48PM EST - 12:50PM EST, after threatening the dead silence pickup woman that i will not stop calling untill she answers me, my next call was routed to a nice indian lady who informed me they are remote workers and do not have any supervisors around to put us through to and she would inform some one of the issues i had with the first customer support service agent then offered me a 30% refund, i said no i want a total refund, she then offered 50% refund, I just said yeah sure whatever do a 50% refund so we will see if that's there way of stopping my phone calls or if its valid but i still believe a total refund was possible ! I didn't use the service even once , never even logged into the account 1 time!

19/06/2023

Robyn Sorensen

1.00/5.00

"SIGNING UP FOR THIS WILL COST YOU A LOT…"

SIGNING UP FOR THIS WILL COST YOU A LOT OF MONEY!!!! I would like to give this company negative 1 million stars. I signed on for an advertised free trial. This so called free trial cost me $1 US. I signed in a few times initially to find a realistic credit score and a list of credit cards and other payments that were relevant to me. Most all other pages on this site were blank. At the time I thought that it was my internet connection. After reviewing my credit card statemnet I found that they were charging me $34.95 Canadian per month. There is no way that I would have signed up if this information was readily available. The website says the ONLY way to cancel is by phone. I have tried to contact them via phone, during their listed hours (10am-6pm, 8am-4pm my time, Monday-Friday) more than a dozen times. It rings and rings with no answer, does not ring, rings and connects to a suspicious voice simulated messaging system, or, if your lucky, it connects to someone briefly and somehow the call gets disconnected. This has been going on for 3 full months, NO EXAGGERATION!! I work during these hours as a nurse at a very busy hospital so it is quite difficult to call during these hours. I have also tried contacting them via email with no response. I have initiated a dispute with my credit card company, I have reported this fraudulent company to CRA scams and fraud department and to antifraudcentre in Canada, and am in the process of sending letters to the 3 listed addresses on their website to demand a refund for the $1 and the 3 months of $34.95 that I did not agree to. Luckily, my sister is a Lawyer and has agreed to help me with action towards this company. Chances are that I will not receive a response to my letter which will only serve as further proof that this is a scam. DO NOT EVEN ENTERTAIN SIGNING UP FOR THIS SCAM!!! No matter what is offered, it will not be worth it!!! Although it is not a substantial sum for which I have been taken, I have the means to pursue retribution. I have tried to include an email for which I can be reached so that others can contact me to join this action, however this review forum does not allow emails or phone numbers.

12/06/2023

Noah ,

1.00/5.00

"THIEVES"

THIEVES
STOLE MONEY FROM ME AND CAUSED ME TO PAY NSF CHARGES. VERY DECEPTIVE BUSINESS PRACTICES. THEY DISGUISE THEMSELVES AS A LOAN WEBSITE AND THEN CHARGE YOU FOR A NONEXISTENT SERVICE. THEY DO NOT RESPOND TO ANY EMAILS OR CALLS EITHER.

NOW I HAVE TO CONTACT MY BANK TO CLOSE THE ACCOUNT THEY KEEP CHARGING ME ON. HOPE YOU GUYS ARE HAPPY. DISGUSTING COMPANY

10/06/2023
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