"100% unreliable, feels like a scam"

Behave like scammers basically. Your 'reservation' is only confirmed until this appalling operator decides; if they get the chance of a new booker who wants a longer stay (that includes your dates) then kiss your 'confirmation' goodbye. Don't go near them.

"Urbane Lettings provided great service"

Urbane Lettings provided great service, especially Lee and James, who were professional, responsive, and reliable. Maintenance requests and property matters were always handled promptly. They kept us informed and worked hard to address any issues, ensuring a smooth experience. The team's dedication and support made our renting process much easier. Highly recommend them!

"brilliant service Mr lee outstanding…"

brilliant service Mr lee outstanding and very professional.

"Responsive"

Lee was great in transferring over my tenancy, really quick and responsive!

"We have not given Lee an easy ride"

We have not given Lee an easy ride! There almost hasn't been a day where we haven't needed maintenance, and despite our persistent pestering and the pests themselves (which we discovered this morning) Lee and his lovely team have never failed to be on call. He has the patience of a king and is very quick to respond always. Our heating issues have been recurring and are ongoing, yet Lee has not yet given up - when even the radiators have! Thank you Lee for all you've done to help us, we are ever grateful - we'd be in hell without u!

"Great team"

Lee and the maintenance team are brilliant they always help us with anything and they ensure our time in the house is as good as possible

"Very good!"

Lee helped us with any questions we had about the property and quickly arranged for us to view the house. Had a great viewing at the property and signed for the property the same day. Very quick and easy process!! Definitely Recommend!!

"Very quick at responding and helpful"

I was wanting to change my tenancy agreement as I’m leaving the country and Lee has been super helpful in responding quick and helping make the transfer.

"All good 👍🏻"

Had a few problems initially on moving into our property last year, but each problem has been seen to and handled. Major problems have been dealt with on the day or as quickly as possible, big problems throughout the year have been taken care of considerately and in an arranged time convenient to both maintenance and us tenants :-) x

"Drawers"

I had an issue with my drawers. Lee sorted out the drawers very quickly and also replaced by wardrobe which was a lovely surprise. He also cleaned up the outside area without us mentioning it and has made the whole house much nicer.