"Great service and nice driver"

Great service and nice driver

"Excellent service"

Excellent service. Was collected on time from home and taken to the airport. Was met at the airport on time when we returned from our holiday. Will definitely use your services again.

"I booked a car which was half an hour…"

I booked a car which was half an hour late. The excuse I was given was that my assigned driver had broken down and they had to assign another driver. This is probably a standard excuse used many times by this outfit.
When the driver arrived he made no attempt to help with luggage and stayed sitting in his seat. He did the same when we arrived at the airport. When we remonstrated with him he said it wasn't his job to open the boot or help with luggage! What a service!!
The drive itself was truly awful and quite scary. The driver was continually touching his brakes even though the roads were clear - it was 3.30 in the morning - and it felt like we were driving over cobbled stone roads! Maybe it was because he was a driver of short stature who could not see clearly over the dashboard? Anyway it was quite worrying and I had to start talking to make sure he was not falling asleep! I will never use this company again and frankly the one star I have given does not do justice to the service - no stars would be more appropriate!

"Good service"

Good service. Easy. Ponctual.

"Great service in the end but they made…"

Great service in the end but they made a bit anxious because they kept forgetting the specifications I submitted in the online form, i.e. one of the passengers was in a wheelchair and the driver was quite surprised when he saw that. The sign was also displaying my name intead of the passenger's.

"Excellent Service"

Excellent Service
I booked a car for travel from Heathrow Terminal 4 to Paddington on 5th April, 2019. Booking was smooth and prompt. I received confirmation of booking within seconds.

A day before the travel date I was asked to confirm my intention to travel, which I did.
On arrival, the driver was waiting for me with my name on a plaqard.

The driver was very pleasant and courteous. He took care of my luggage to the car park and loaded them into the car. He drove very carefully and responsibly.

On arrival at my destination, he unloaded the luggage and carried them inside the building.

Overall, an excellent service

"Terrible service"

Terrible service, arrived over an hour after my flight had arrived. Called the office and they clearly had not checked the flight arrivals as they said they would. Basically provided no solution whatsoever. Terrible customer service - I would not recommend or trust them.

"Very competitive price.driver was…great service"

Very competitive price.driver was polite ,patient and courteous.will definitely use their service again.Alex at reception also was very helpful.

"Simply Briliant"

I have been using Pink Apple Cars Transfer for many years, and the service provided has proved to be brilliant. The drivers are always punctual; they are friendly and are helpful with suitcases. The onlilne staff is very helpful, I highly recommend Pink Apple Cars Transfer for all travellers!

"Excellent service"

I have used Pink Apple Cars recently and was really satisfied with their service. Although my flight was delayed but driver was there on time. I was happy that they kept an eye on flight and driver was very polite and helpful too. He helped me with my luggage as I was travelling with the children. Definitely recommend.