"Do not use this JOKE of a company"

In reply to Pink Apples response (over 8 months after my post) I ordered a larger car you just did not supply it - END OFF . Do not use this JOKE of a company, Catalogue of errors, loads of BS from them. I stupidly after reading the reviews thought I would be OK. Booked 2 trips (return) and both nightmare. Will not refund difference between car I ordered and car I was given, reason given was that I had a discount at beginning, totally irrelevant. If you choose to use then good luck and be it on your head!! Late and too small car on outward journey. Very late on return, I have a disabled child and left waiting late at night over 30 mins. Even had cheek to offer me discount on next booking. What planet are they on, seriously they think I would book with them again. Oh and the driver was awful on first trip, Thought we were going to die. Even my husband was shaking when we got out of car.

"Please avoid this company at all cost"

Please avoid this company at all cost, me and my friends booked a taxi with Pink Apple Cars from Gatwick Airport to Stanmore, on arrival we were told that the car had broken down and a replacement was sent from another company, firstly we got a smaller car compared to the car we booked and secondly the driver who came to pick us up was utterly rude and was sleeping at the wheel!!!!!! the driver was driving all over the place and was swerving lanes from right to left, the driver also went straight over the roundabout, causing the car jump!!!!! We were lucky not be involved in a collision with third party vehicle, even though the driver nearly caused a few on our journey!!!!!

I was also give conflicting information, firstly i was told that original booked had broken down, but when calling 'Pink Apple Cars' on my return I was told that the car went to another booking.

I have given the company two weeks to resolve the issue, where i asked for full refund but was refused and they were only willing to give difference on the car and 10% off my next booking, they state that customer satisfaction is ‘Top Priority’ thats utter rubbish!!!!! as i was told to make the complaint about the driver against the third part company even though i paid Pink Apple Cars for my booking

"On a recent trip to Canada they failed…"

On a recent trip to Canada they failed to turn up at all on the outward leg, and I almost missed my flight. I was offered a free pickup on the return leg, but Pink Apple arrived at touchdown time leaving no time to clear customs, and left before I could get out the airport.
Totally untrustworthy.

"AWFUL"

AWFUL: Our cab from Gatwick to Greenwich was late. The driver was surly. He had the radio turned up loud on music. When asked he turned it down, only to turn it back up later. He had an awful air freshener blasting into the cab so strongly it made three of our passengers ill (one needing steroid treatment later) The cab was festooned with six religious items (rosaries, crucifixes etc), three of these were attached to the rear view mirror by suction pads, making the mirror unusable. We complained, told driver was disciplined and offered a 10% discount on the return journey (and assured a different driver)

Didn’t happen for return journey. Same driver, same surly rude attitude, same over cloying air freshener, same radio. Less religious artifacts (now only 3 but not appropriate in a commercial vehicle carrying people of different faiths). Driver entertained himself by texting continually on the motorways at speed.

Cannot recommend this service if you care about heath, safety, comfort or civility.

"good service we was pleased and very …"

good service we was pleased and very helpful thanks would use you again.

"Hi I recently booked a return journey …"

Hi I recently booked a return journey to Gatwick and after a few hiccups on the outward journey with the driver not at the çorrrect pickup point we were a little lasts for check in but pineapple cars fully redeemed themselves on the return journey,thee driver was waiting at Gatwick when we cleared customs and was very professional.
I would recommende them and Weill certainly be using them again.

"Worst Car Service Ever - Avoid"

I can't say enough bad things about this service in London.
This is from a family in Europe in June, 2017.
Avoid this company. There will be many taxis when you get there and/or just use someone else.

"Trips to Gatewick Airport…"

I have used this company many times and have never had any trouble. It is easy to book and they are very helpful to help.
The cabs turn up on time and provide an excellent service. I would recommend them to anyone.

"Excellent service"

Excellent hassle free journeys. Would highly recommend

"Excellent service and the best price"

Excellent service and the best price. The driver was very nice and very puntual. Also he gave us bottles of water. Very good service to tell my friends.