"Communication not as good as usual"

Everything was well packed and the order was complete. The order was a little slow to arrive but delivery was free so this was acceptable to me. An Email to inform me when the parcel had been dispatched would have been useful. Another Email warning me of the day of delivery would have helped - I nearly missed the delivery because I wasn't expecting it until I had a email.

"Good quality and arrived in a few days."

Delivered what I ordered, very quickly, well packed and in excellent condition. I would recommend to anyone.

"product good for purpose"

The jointing section was good idea and practical but, took a week to arrive and postage was far to expensive @ £4.99p for a piece of plastic in a jiffy bag.Don't
have a problem with the goods but would look farther a field in future for cheaper
postage results.You would probably say you have a minimum charge but when you are paying £11 45p.fora plastic connector postage @ £4.99p is a lot.
Thanks for listening that my gripe over hope this is a help in feedback.

"Fast and carefully."

All was ok,I will use again

"great"

right item, prompt dispatch, quick delivery and well packaged many thanks

"LED Light was as described and delivered as stated"

It is what the advert said it was, appears to do the job I require

"Quick, efficient service."

I chose this site for its comprehensive stock and availability. Goods were delivered promptly and e-mail advice sent on dispatch so arrival could be expected in case signature required.
Would happily shop here again.

"DELIVERY COULD BE QUICKER"

Ordered a small part that could be sent in an envelope first class Royal Mail. Ordered the Friday of a bank holiday weekend but it was not dispatched until the following Thursday. I paid the privilege of this with £4.99 P&P plus VAT fro a 61p stamp.
I was told it wouldn't be sent until after the Bank Holiday, and assumed this would be the Tuesday.

"B Ketton nottingham"

great service and a lot easier to buy from than a treck to the shops

"Aquatics Online : Fast getting articles!"

Well, i had searched the web for some unusual parts for 1250 pumps acessories. Looked @ portugal, spain and nothing. Several time looking for it ( 8 heads and 8 sponges ) that eheim sells but it seems no one has it or is ultra-dificult to get it.

For the other side ( for my good luck ) i have found in aquatics online the solution.
It took much more time in transportation ( royal mail in uk -> ctt in portugal ) than to get my order submited and shipped.

The only cons i would like to add was the possibility to pay tracked mail that for my needs ( "emergency" ) was an benefit. But the peopel @ aquatics were fantastic. Always responded in my emails and helped me .

Recomended !!