"Phoned Mitox in regards to an issue im…"

Phoned Mitox in regards to an issue im having on a Mitox Lsh 66 log splitter i recently bought still no reply i am begining to feel customer service is a waste of time in getting back to the customer.

"Not great quality"

Purchased a mitox mt28 multi tool about 6 years ago. Worked well to begin with then as time as gone by more and more problems have started happening. Fuel pipes going hard and snapping, carburetor needed replacing, lots of the smaller parts just drop off whilst in use.It has only had light usage. I really feel the quality is not great and would not recommend this brand

"Great service at a busy time of year."

Great service at a busy time of year.

"mitox760bpx premium backpack blower."

mitox760bpx premium backpack blower.

Purchased this blower 6 months ago brand new. Paid £400.00 for it. It’s had very little use. It was running fine, stopped it and refilled the fuel. Machine will no longer start. I have good experience in repairing 2 stroke machines having worked with them over the years. Ran thru the usual air filter spark plug. All ok so checked warranty and there it is!! 60 day warranty. That means they have ran their machine in tests and they know it will only run for 60 days. So it’s out of warranty. Used easy start to diagnose if fuel issue. Won’t start! Used spark testing kit to check electronic ignition. Won’t start. Removed exhaust muffler to check for any scoring on piston or rings. Looks fine! Used compression tool to check compression in the engine. Low compression. That’s why it won’t start! These machines are made of completely useless materials! Don’t waste your money with Mitox! They have no parts! Every part is unavailable! So I am now left with an almost new backpack blower for the bin. DO NOT PURCHASE ANYTHING FROM MITOX!

"I bought a Mitox 750DX Hedge Trimmer"

I bought a Mitox 750DX Hedge Trimmer. It worked fine for about an hour or so then stopped. Turns out the blades had got totally blocked with hedge bits, spent 2-3 hours stripping down the blades cleaning and reassembling, and off we go again. Next time I used it it was difficult to start and some what intermittent had to resort to my trusted old electric one on a better day. I have tried to used this year and it will not run , very hard to start and won't rev. Took to a dealer for a repair and service and was told it is probably not worth it. It will need a new carburetor 50-60 pounds plus new fuel lines and full service costing around £150 and more or les guaranteed I would be back next year with the same issue. In stead of having a good reliable machine that will last years I have a 2 year old useless piece of kit that has probably only completed a total of 8 hours work. I can't say how disappointed I am by the whole thing and will never ever buy Mitox again.

"unusable machine wrong parts sent"

unusable machine as it was sent with the wrong handle. Trhere were only 3 parts to tyhe assembly and they get one wrong, Amateurish. Someone should answer pohne calls on teh weekend - when most peopel assemble and use I guess. Utterly useless timewasters.
why can't I leave zero stars?

"Unreliable"

Unreliable, poor starter and the plastic parts fail with unacceptable regularity. I wish I had paid a little more and bought a proper brand.

"Well the item I ordered came very…"

Well the item I ordered came very quickly and in good order so very pleased.!

"Delivery on time to the right place"

Delivery on time to the right place. The machine started and runs perfect. Definitely will buy another one.

"Very unhappy that the same problem…"

Very unhappy that the same problem keeps happening insomuch as I can start it (mitox 28mt) but when I try to rev it the damn thing just cuts out, I took it to a Mitox dealer the end of last year with the same problem who said he had fixed it and charged £148.00 but now the first time I use it I have the same problem. I only use E5 fuel as recommended by the dealer but do I take it to him again or buy a new different type from another manufacturer?? it seems this problem of dying when revved is a common fault with many other people as well so there is clearly a major fault with this product :-(