"I had a lovely consultation today in…"

I had a lovely consultation today in Birmingham very professional They put me at ease and I’ve decided to go ahead with the treatment.

"simply fantastic service from start to…"

simply fantastic service from start to finnish with Victoria (dundee store) being a superstar -- explaining the process and taking responsibility from the start to the end --- Glasgow clinic was also very friendly - making the cataract removal (both eyes) a thing i should have done years back.
life changing
thanks

"Awesome service"

Awesome service, all staff fab especially Louisa on reception at Peterborough

"Had a 24 hour post op check up in…"

Had a 24 hour post op check up in Maidenhead. Seeing better than 20/20 already, optometrist (Jas) was thorough and caring. Also a special shout out to Callum who organised everything perfectly and was prompt in replying to every email and resolving any queries I had in the run up to treatment. Cannot recommend more

"I have just had my post op check this…"

I have just had my post op check this morning after having laser eye surgery yesterday and been told my vision is perfect!! To say I’m happy is an understatement. The team in Milton Keynes have been amazing. Andrea was there at every appointment and made me feel so welcome and relaxed. Nothing was too much of an ask and I’m so pleased with the results. Wish I had had it done sooner. Thank you so much 🙏

"I had a truly exceptional experience at…"

I had a truly exceptional experience at Optical Express in Westfield White City. From the moment I arrived, I was greeted warmly by the reception staff, who were incredibly friendly and efficient, making the check-in process smooth and stress-free.

A special thank you to Amandeep, the optometrist, for the thorough and professional eye examination. She was patient, attentive, and explained everything clearly, which really put me at ease.

But I must give a huge shoutout to Amaan – his communication skills and the way he handled my treatment were absolutely outstanding. He was not only professional but also very reassuring and genuinely caring. His ability to explain every step and make me feel comfortable throughout the process was beyond impressive. He truly went above and beyond.

Overall, I’m more than satisfied with the level of care and service I received. The entire team made me feel valued as a customer, and I wouldn’t hesitate to recommend this branch to anyone. Thank you for such a great experience!

"Being able to reduce size of text in phone from day 1 is amazing "

From my first appointment in Liverpool Exchange station to surgery for lens implants in Manchester Bridgewater everyone were professional ,friendly and knowledgeable and I was put at ease at every stage .
I found the procedure totally pain free … just that sticky sterile face cover getting ripped off 😜
My eyesight next day was amazing and have the driving standard following the after care follow up .
I recommend this to anyone finding their glasses a nuisance .

"Bristol and Cardiff experience"

I used both Bristol for initial assessment and subsequent surgery and Cardiff for post surgery checks. Throughout the whole experience (including the central telephone support) I found Optical Express personnel to be professional, efficient, friendly and knowledgeable. I would echo other comments that this company is the absolute top class, granted it is not an inexpensive service but definitely good value for money. My “new eyes” have given me back great vision and I was amazed how quickly it took effect. The small sacrifice of now having to wear reading glasses (which was explained beforehand) was well worth it. Anyone contemplating or needing lens replacement, particularly the latest clear lens solution should definitely consider Optical Express.

"Great Experience - Laser Eye Surgery"

Had laser eye surgery at the Milton Keynes branch. I had a great experience. Very quick and efficient service with good aftercare. Perfect vision within a couple of days. More expensive than the adverts suggested.

"Excellent service in Optical Express in…"

Excellent service in Optical Express in Hulme centre. ESP. Thanks for the receptionists team.