"Get rid of your unwanted clutter easily"

Totally recommend. Easy to book, on time, quick, friendly and reasonably priced.

"Great rubbish clearance service"

First time I've used this company. Great service,no fuss and at fair prices. Will definitely use them again & would also recommend them

"(UN) Clear pricing - watch out. UPdated"

OK Update to reflect that the company did listen to my complaint and refunded the difference. This is good so I will change from 1 star to 4, In all other respects the service was very good.


What I liked was their boast about CLEAR PRICING. and booking was easy I stated rubble only. Duly arrived pleasant chap, he had lots of mixed rubbish. He looked at my rubble and estimated 300kg (i had no clue) He calculated the price based on that I said fine. He showed me the scale reading before and after. It wss 900kg! However no prob's he recalulated and I paid not thinking too much about it and I did not have time to calc. I was super busy. Later when I had time to read the invoice sent by email, 2 things seemed off, I was charged for 60 mins when the site said 40 for 20 mins which it was less than, however in the detail it also says if the load is more than 250kg the price will be £60 fair enough my mistake, but make it clearer please. Then I noticed I had been charged the general waste rate???? (BTW there seems to be a minimum of 2 tons rubble charge watch out this is not said anywhere on their site) I phoned and was told the driver would need to confirm it was rubble and they would get back to me. Later the driver messages (nice guy) saying he thought he told me about the cost per kg, I confess if he did I was bamboozled but as a customer I was confident on their clear pricing so did not pay attention IF he did, we duly loaded and I got shown the price which I paid as I say I was too busy to work things out and the invoice was emailed so I would read later - My complaint is I asked for rubble - if you know this why send a mixed load truck? Was it clear to me this may cost me a lot more NO IT WASN;T I had no idea of the implications of the drivers comments - If he had said this will cost you a lot more I would of course said no. Again why even show up to a customer with mixed waste KNOWING you would then need to charge them a much higher rate that is NOT good customer service. A number of defensive text messages followed (again please do not try to win an indefensible argument) I asked for rubble collect your clear pricing did not tell me if the driver has a mixed load I'd be charged.
Oddly I am told by the driver after we loaded if I didn't agree the price we could have UNLOADED! Geez just what I need on top of a busy schedule!! Not a good offer, besides I TRUSTED the CLEAR PRICING
Real shame as I was pleased to see him arrive on time and with a pleasant helpful manner. Of course not using again def not recommending feel a bit cheated. Could have easily been remedied by a simple refuns of the difference. que Sera

"Waste removal"

Friendly, efficient service.

"Reliable and efficient"

Booked at short notice, they arrived when they said they would and were very helpful and efficient. Excellent service.

"Exactly What You Want"

The driver, Andrei, gave a quotation for the cost of the work before starting and kept to it. He was careful to sort the waste to keep the cost down for me.

Will definitely book again, a great service.
John

"Excellent company"

Lari attended my home today (2nd Nov), promptly, he was polite and helpful as well as being new to the company- he checked with me what I required being moved and double checked at the end which was appreciated- he did a great job which was quick and put fence back in place. Would highly recommend Rubbish Taxi who we have used previously. Marilyn

"Great service highly recommend"

Great service, very quick response as we needed a prompt removal of the items from our office facility. Evgenij and Dimitrij did a really good job, great and efficient service. Highly recommend. Definitely will be using their service again.

"Very helpful"

Very helpful, flexible service, & completely upfront & honest about costs. They cleared what would have taken me 2 or 3 weekends in under an hour & for a decent price.

"Great service and fair pricing"

I have used Rubbish Taxi several times over the years and they are always great - used them twice recently when clearing rubbish during a house move. They charge fairly as their vans can weigh your waste. The driver always shows you the before and after weight. Really good service and fair prices. Highly recommended.