"Do not use under any circumstance"

On day 1 for packing, 2 thoughtful movers came and packed up our kitchen. However, on day 2, a large crew of movers came, and this is where the problems began. Our things were thrown into boxes that were too big, and at random. No care whatsoever shown for our items. They wanted to charge £30 per wardrobe box - we paid for some, and then they still threw clothing on hangars into random boxes. They used boxes that were too big and filled them halfway, which made them very hard to unpack and manage. They ignored very clear instructions I had given them about what not to pack - I almost lost my rental deposit because they packed all of the keys and manuals to the white goods in the flat. They did not put down carpets or take any measure to protect our new home, and they scratched our floors. Since they did not label anything, we didn't know what was packed in what box. My vinyl records and books were thrown into random boxes. They pressured us intensely to pay via bank transfer at the end of they day - this is so they could circumvent any consumer protections. When we contacted them to compensate us for lost items, they told us that we only had 7 days to file a complaint, and of course, there was nothing we could do. They were rude and hostile. This is a terrible company that you should absolutely never use.

"Avoid this company at all costs"

Avoid this company at all costs. They are certainly not experts. They will pester you until you book with them but when the time comes, their service is appalling. They are incompetent - forgetting to pack an entire kitchen cabinet full of pots and pans so that I had to go back and look for it the next week. They forget simple instructions (eg I told them to leave certain bits of furniture that didn’t belong to us, only to find they had packed them when we got to the new place). They pack with zero thought and care, throwing items into boxes without regard for the consequences (eg toiletries and toilet brushes on top of curtains and upholstery - the effect being damaged goods). They don’t pay care and attention to the properties they’re moving you from and to - for instance, failing to put down any sort of protector for the carpet. The communication with the company management is unpleasant and hostile and I would advise you search elsewhere, their price point isn’t even competitive. You will have a better experience elsewhere.

"Highly recommend - flexible and friendly"

Recommended by a friend for my move from flat in London to another city. Office staff responsive and helpful. Unsure on value - think average prices. More than AnyVan but saw what awful reviews AnyVan have online (from customers and their own staff!).
Sent 3 movers who were polite and super helpful and flexible when I had more stuff than I’d told them about.
All in all happy and would use again.