"Money went through on 14.03.25"

Money went through on 14.03.25, for two cans of aerosol paint for metal benches- I’ve had no confirmation of order, and no paint has arrived to date.
I can see this is an ongoing issue- so please sort it out and yes, send my order asap, thank you. L. Wood

"Highly Recommend!"

Brilliant customer service, friendly and knowledgeable - backed up by quality products. Thank you!

"Quality custom aerosols and paints"

Quality custom aerosols and paints! Perfect for any DIY project, painted my kitchen cupboards with exceptional results. Highly recommend for professionals and DIYers alike!

"Got in touch with the team at Andrew's…"

Got in touch with the team at Andrew's as I needed some paint for my garage. Both the customer service and the products were great. Highly recommend them and will happily be returning when I need some more products!

"Mark"

Really pleased with the quality of service and impressed with the paint. I was kept well informed throughout and would definitely use again.

"No confirmation email of order or…"

No confirmation email of order or response to email enquiries whether they had received the order or not. Goods turned up late on day 4 via Evri rather than Parcelforce or FedEx as stated on their website.

"Money taken, no confirmation of order/delivery or correspondence"

Hi, I paid for an order on 21/05/24 and had not heard anything from Andrews Coatings so I chased by WhatsApp . A brief holding message was sent back, but I've still no idea if my order has been processed, is out of stock or whether they are even bothered about my order.

The money has been taken over a week ago.

I am posting here to inform others, who may use this company to see what they can expect, if they still choose to use them.

I will update as/when/if they respond.

"Thoroughly recommended."

Very pleased with service. Items arrived after 5 working days as advertised. Customers are also notified if an item is temporarily out of stock. Reasonably priced. Will use Andrews again in future.

"Placed an order March 19th"

Placed an order March 19th, did not arrive. When I contacted them april 3rd I was told its been discontinued.
Poor customer service, no updates, I had to chase them.

"Zero response"

It’s been over a week since I ordered and the website said delivery would be in 2-3 days. I emailed to ask if the order had been sent I have received no reply. The chat function on the website doesn’t work. No response to phone call. Zero customer service. Will need to look at getting payment back from credit card.