"Great product but you do have to pay…"

Great product but you do have to pay for quality. Only lacking a star as advertised for two day delivery when not actually in stock! Still, worth waiting the week.

"Quality product delivered when promised."

Quality product delivered when promised.

"Excellent quality as always"

Excellent quality as always, delivered promptly well wrapped. Thank you

"Golf Scorecard Holder"

Our order was given a 5 to 10 day delivery time, however, the order was delayed by 10 days due to delivery delays from Italy over Christmas but we were kept aware of progress and it arrived within the rescheduled time.

"Laptop bag"

Laptop bag. Great great quality product, looks and feels beautiful, a real special item.
Beautiful luxury leather items...such great quality.

"Waiting time for the bag was much…"

Waiting time for the bag was much longer than expected. The effect was that at the same time the bag was offered with a discount. Un unhappy event. I expect a refund.

Robbert-Jan

"The experience was generally good"

The experience was generally good. The items ordered arrived with a two week delay. But I was informed by the company that there would be a delay of ten days, due to shortages in Britain. The items were requested from the warehouse in Italy. So the delay was longer than predicted. Also, I did not receive an email to inform me that the items were on their way. I was informed that I would receive an email.
The products are of high quality and they were very well packaged.
I am not sure of the exact date of the experience. But it was in January 2025.

I am adding to my review on 4th February 2025 that I have now received an excellent reply from the company regarding my customer experience review.

"I received an order (a suitcase) with a…"

I received an order (a suitcase) with a minor defect. Customer’s response from Maxwell-Scott but quick and very professional, offering an immediate solution. I really think you can expect from them the best

"Beautiful product"

Beautiful product. Well packed. Well shipped. Very fast.

"Customer service is amazing."

Customer service is amazing.
High quality product, exactly what I expected. The smell of leather alone takes you to a different era!
The customised name is worth every penny! And the packaging takes the item to the next level.
I loved dealing with this brand
And I am definitely ordering again