"Extremely grateful to the technician…"

Extremely grateful to the technician who recovered my Genealogy files. I had over 25 + years of research that I could have lost. I absolutely love FTM.

"AJ Wilson was very patient with my…"

AJ Wilson was very patient with my mother and went through all the steps needed to make sure our FTM account was updated to the newest version. Highly recommend the support services!

"Nemo was a big help resolving my screen…"

Nemo was a big help resolving my screen issue which was too big for my computer. He also gave me good information regarding my computer security.

"The installation was very smooth and…"

The installation was very smooth and quick. A.J. Wilson was very informed and very patient with me. I am very grateful for his help. He helped me with the new FTM 2019 update. Thank you AJ.

"AJ & Annie both were very professional…"

AJ & Annie both were very professional and satisfied my desire to update the new program.

"great person with a lot of help and…"

great person with a lot of help and knowledge!

"The folks explain issues clearly."

The folks explain issues clearly.

"AJ Wilson was great"

AJ Wilson was great

"George helped me today"

George helped me today, he was very knowledgeable of his task. I'm glad I called in today to FTM so I can get back to work. Thank you George so much for helping me. Quick, honest and FTM works now.

"AJ Review"

AJ Review

My experience with AJ was extremely pleasant, timely & efficient. I have been getting les & less info from Ancestry & have only recently heard that it might be the FT Maker 2017 that is out-dated. Since I started a new tree & was researching needed data from England it seemed to slow down access to the program even more. AJ did not have an easy time relating to me because I am not very knowledgeable with the computer language. Nonetheless he was patient enough with me & he managed very well to get his message across. I appreciate that very much as I am in my 80's & pretty darn slow on the uptake.

Another aspect with my interaction with him is that he also ensured that we spoke directly with each other when he finished with the installation & transfer of data.

I am much relieved & will get started on my project later this evening. You have saved my sanity!!!!