"Will not cancel my subscription."

I canceled my subscription a week after going with a free trial.. It is still taking 23.99 outta my account as of yesterday.. Plz give me my money back and stop this subscription again..

"NEVER ONCE USED THE APP!!!"

Absolutely terrible
I have unsubscribed straight after accidentally signing up and having a look back over my bank statements.. the filthy basta..s have been taking money off me for the past 6 months at $51.00 every month!! This is bul...it!!

"They offered free trial"

They offered free trial , took my credit card , then even though i changed my mind and canceled straight after ...took my $30 the dirty THEIVES
I e-mailed them many times requesting they return my monet but they ignored me every time

"Free Trial"

I happened onto the Worthpoint while researching a Rare book I had just purchased. Worthpoint was the ONLY place I found anything about this book. I signed up for the free trial, found the sale prices I was looking for. I then looked up a few more prices and when my 7 freebies ran out, I cancelled my subscription. I immediately received confirmation of my cancellation. I now know of a good resource to look to in the future and may possibly join.

"Fiasco"

I subscribed to Worthpoint months ago, cancelling the subscription when I had no use for it, and re-subscribing when I did.

The last time I re-subscribed, I couldn't view the values. I thought perhaps a glitch in the system, so cancelled the Paypal and tried again. It appeared to work fine, and my Paypal showed Worthpoint as 'active' for payments.

Back to Worthpoint website, and I could not view values - but was asked to re-subscribe. So, I tried cancelling and re-subscribing to receive a message the Paypal was in use - collaborating the Paypal 'active' status.

I emailed Worthpoint twice before receiving a reply. I was informed I needed to re-subscribe...

After another few emails, the support person said my Paypal wasn't showing as active... I sent them a screenshot to prove it... but they said it wasn't.

This is their email...

"I understand that PayPal is saying active, however, no payment has been made on this account. We attempted payment and it was declined. You then requested for the account to be cancelled. It has been cancelled since then. The account will need to be activated again with payment. Once you cancel your account and PayPal is associated with the account, you are unable to use this PayPal again. You will need to put a new PayPal account on file to sign up or a debit/credit card."

My reply...

So basically you are telling me Paypal is lying when it shows as active?

I can’t view, I can’t subscribe… if I cancel the already ‘active’ subscription and try again, Worthpoint website tells me Paypal is already in use.

I cannot see why I should have to open another Paypal account, and nor will I. The problem is down to poor programming on the website.

"Once you cancel your account and PayPal is associated with the account, you are unable to use this PayPal again."

The above statement is wrong… I have cancelled and re-subscribed in the past, so the ‘you can’t use the same PayPal again’ is a fallacy.

*****
I have had no further correspondence from Worthpoint despite two further emails requiring assistance, and I refuse to use a credit or debit card.

I will be cancelling my Paypal... again... and this time for good.

It took a little research, but I have found the value of items elsewhere. If you are reading this and contemplating a subscription, I suggest you do the same.

Edit... I have not put this in the 'wrong' business as Worthpoint suggest!

Hi Denise G
You reviewed Worthpoint, who believe your review actually belongs to another business.
*****
Second edit to the Worthpoint reply...

I did not 'try' to re-subscribe as according to my Paypal active payment and your own website which stated Paypal was in use for my account... I succeeded.

There is no confusion apart from the poor programming of your payment system.

"I had an issue with a charge to my card…"

I had an issue with a charge to my card that I clearly was at the fault of. They were kind, courteous, understanding, and quick to solve my issue, which ended with a full refund. This site has the prices you are looking for and and above average, I would say outstanding, customer service care.

"First Class"

First Class, highly professional. Prompt, effective personalized customer service. This should be your go to for buying service or research !!!

"Rep Katharine was so nice and helpful…"

Rep Katharine was so nice in getting my annual subscription squared away for me. I'd run into a snag with my associated email and she was extremely helpful. Definitely went above and beyond to assist. Overall a great experience!

"This in NO a price reference at all"

This in NO a price reference at all. This is an auction place and you will be far from the true if you think that the prices shown here are accurate. Do not believe the MSRP price shown by companies that find the price in this WorthPoint.

"Charged twice past the trial period…"

Charged twice past the trial period despite cancelling. Worth point refuse to cancel both payments. I would highly advise against even using this company for a trial! They are grabbing my 40 dollars over a technicality, despite me never using the service during this time.

0 stars, don't use this overpriced and dishonest service.