"I have no idea who these people are but…"

I have no idea who these people are but somehow they have my credit card number and are charging my card for services I never ordered. Now they want more information about my review, I don't know what else to say. I never opened an account with them and will never do business with them. Yet they continue to charge my credit card through a bogus Paypal account. This is an obvious case of fraud that they couldn't care less about.

"Very poor customer service---5 attempts to cancel a 7 day free trial have all been ignored and we are out of options."

My sister and I signed up for the free trial. After only looking up a couple of items we got locked out of her account. We reached out to ask for help and no one got back to us. We then decided that our trial was running out and we needed to simply cancel it for now. I have spent way too much time on hold on the phone,, then writing to the email address suggested on the phone call to use if you need to talk to someone ASAP, then leaving a phone message, and finally opening 2 cases----all in the span of 1 week. I have asked them to cancel the free trial membership and to notify us so we know it was done, which is what responsible people want to know. That should be a simple process for any company that knowingly offers 7 day free trials. My sister is a nervous wreck that that they have her credit card number and won't respond to us. I am terribly disappointed in this company that I thought could be helpful to us, and also very frustrated. I don't know what else to do right now, but I have been documenting everything and will take legal action if they try to charge her card. The sad thing is all someone needed to do was cancel the membership and notify us that it was done. I thought Worthpoint was a legitimate business but now worry we have been scammed, as no reputable business has such poor customer service and ignores 5 attempts by a customer to cancel a 7 day trial in a timely way. Our free trial ended yesterday.

**Edited to add that the day after this review posted as well as the opening of another case, my sister did receive notification from Worthpoint that her account had been cancelled and they were sorry to see her go. So the issue has been taken care of, which is a relief. We are still terribly frustrated by the entire experience and disappointed with the overall poor communication we received from Worthpoint.

"Won't respond to contact attempts"

I subscribed to get prices of what items had sold for in the past. I used to have this service and that's how I had used it in the past. But after re-signing up, i would search for an item for the prices it had sold for and there are no prices shown. After several attempts to contact them, I cancelled. The phone number does not work. They don't respond to email messages on their contact form. Very disappointing.

"False advertising"

False advertising. I’m glad I have enough sense to research a company before agreeing to a free trial in which I need to put sensitive information online. Right under their pricing guide it says “buy and sell with confidence.” After looking online for a vintage toy for my daughter I stumbled upon it here, I was about to try it free and after reading the companies very own response to a review you CANNOT buy and sell on their web/app. Very misleading while trying to decipher payment terms. Why even have these pop up and make it look as if they’re available for purchase unless it’s a scam to unwittingly take peoples money through ACH every month, I mean how often do people remember to cancel. And how often do people need to price stuff. So annoying.

"What is going on?"

What is going on?? The old app was so good,any search I do, I only can view 10 items then it says error!!!! I am thinking to cancel this,used this company for 10 years, what a disaster!!! FIX THE PROBLEM! Bring the old version back, it worked so well!!

"why are you taking $30-$35 per month…"

why are you taking $30-$35 per month from my credit card??. I did not authorize this and I would like a refund now please. Just spoke to "customer service". They have been taking this fee since 2019! For a $300 watch I looked at once. Shame on me for not paying attention but this is a SCAM. They send a letter full of useless sales pitches and included in the nonsense is the reminder that the "membership" is automatically renewing. AND, they won't give the money back. Total ripoff.

"Watch for Automatic monthly charges from them."

***** Was contacted by Worthpoint and they were able to clarify an issue and provided a partial refund.***** I went to this site to try to get the price for an item. I had to pay in order to see that the item wasn't exactly what I was looking for so the price shown didn't really matter to me. I noticed now that they've started charging me a regular monthly fee for nothing. I can't even log in to their site to see my account settings. Their site can't seem to find my email address. I emailed them about this and am hoping to get the charges stopped and returned.

"The app keeps logging us out and we…"

The app keeps logging us out and we have to call to get it unlocked. Currently over 3 months now! I have even uninstalled and reinstalled like they asked.

"App never works correctly"

App never works correctly. Can't never log in. Always locked out. No customer service. Never respond to your email. Take your money for nothing. Really should check into a class action lawsuit with thus company.

"Should be called worthless"

Worth point is not worth your time nor money. Once you log on after they reel you in they do not have the specific product you were looking for. Do not waste your time nor your money with this website.