Modern Furniture (Australia)

Interior, Garden and Utilities
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161 reviews
Overall Rating
Customer Reviews about

Modern Furniture (Australia)

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Tania Chetcuti

5.00/5.00

"Great customer service and quality product"

Responsive and very helpful when there was a delivery issue with the order. Also very happy with the quality of the product.

14/09/2022

Jennie Graham

5.00/5.00

"EXCELLENT CUSTOMER SERVICE"

The wrong product was ordered and it was no trouble for Modern Furniture to fix my error. Fast delivery, quality product and great Customer Service. Recommend.

13/09/2022

Lynelle Yegles

5.00/5.00

"The product is beautiful and delivery…"

The product is beautiful and delivery effortless.

02/09/2022

Anthony Chiha

5.00/5.00

"Great product"

Great product, excellent service 😊
Fits perfectly and looks great 👍🏽

ARTO 2 People Workstation Desk 1 Cabinet 2.4M - Warm Oak & Black .

27/08/2022

HayleyA

1.00/5.00

"Wouldnt recommend"

We have purchased 2 products from this company - 1 stand-up desk and cabinet.
They are not the best quality and were very difficult to put together (and I have put some flat packs together in my time)
When the cabinet was delivered the 2 main pieces were snapped in half and were missing lots of screws/hardware needed for assembly and took multiple emails and 6 months later to receive the new parts and they were damaged as well. All in all was not a nice experience with this company and wouldn't use again or recommend

16/08/2022

THE BEAST

4.00/5.00

"Great modern design but workmanship & instructions"

Pros:
- Great communication by the Modern Furniture team as well as delivery team
- Love the modern design of the desk.
- Provide one extra screw in each bag just in case one is misplaced.

Cons:
- Assembly instructions are horrible. Screw bags either wrongly labelled (in my case F instead of E, or Q when is nowhere to be seen in the bags) or no labels at all. I have extra bags of random screws that are not part of the instructions and nowhere to be used
- Pre-drilled holes in panel 9 are at wrong locations. After assembly of drawers, noticed they were misaligned to panel 8.

05/08/2022

Deb Killick

4.00/5.00

"ARTO credenza"

This cabinet looks good in the office and is very functional. Delivered promptly. The assembly instructions could be clearer.

25/07/2022

Deb

5.00/5.00

"Extremely happy with everything about my new desk."

Service was great, product is perfect. Looks great in our room. Easy to assemble but took us a bit longer because we didn’t add the piece of timber that goes above your knees in the right order. It’s great.

23/07/2022

Ebony

5.00/5.00

"Easy delivery and great furniture!"

Very happy with the quality of the furniture and easy delivery process.

06/07/2022

Nicholas Myers

1.00/5.00

"Bad Customer Service, Bad Instructions (Carter Desk)"

Well trying to get the word out, my furniture review hasn't been posted it appears they actually decide what goes up which is horrible.

Desk delayed 3 weeks, no communication I had to chase them up each time personally. Got my tracking number 4 hours after delivery too, had to call on the day, courier was a lovely bloke offered to help me take it in, but didn't want to put him out.

Desk instructions were beyond poor and mis-labelled other websites advertised this, I thought just bad builders (1.8 Carter Desk) this was 100% the case, damaged it following the instructions. Alot of holes that aren't used it appears maybe for left hand version. Don't trust the build, but appears to be well enough to hold my weight if I sit on it, but the screw holes are hammered in and legit had one slip out.

Won't be going with modern furniture in future and strongly advise anybody who thinks the other reviews on that desk are incorrect or bad builders, genuinely the parts are mislabelled they put stickers on the outside of the bags for the screws and just smack the stickers on themselves, half were almost peeled off when I opened the boxes.

28/06/2022
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