Befitting
Lourdes Ortiz
"Easy to get the prescription"
Easy to get the prescription. Fast response from costumer service
Maryellen
"Stellar Customer Service, Quality and Follow Through"
WOW !!!!! ABSOLUTELY FABULOUS customer service !!!! I had ordered from them for the second year and will AGAIN and AGAIN !!! I have transition glasses (bifocals) now and the place of the transition was off. I worked closely with Sarah, and with providing them some updates on my vision asst and numbers, they REMADE both my daily eyeglasses AND the sunglasses I had ordered. I received both before my trip to FL and for the first time - I had prescription sunglasses !! I purchased Gucci sunglasses with transitions for bifocals for less than $150!!! and they take most eye insurances. RUN, flick, use their easy online app - TOTALLY RECOMMEND Befitting !!!!!!!!!!!!!!!!!!
SC
"Best customer service to date"
Best customer service to date! When my glasses arrived I wasn’t thrilled with them but after a quick call with Kayla, we found a better style and corrected my line of vision issue! My new glasses arrived super quickly and I LOVE them.
Pamela Weaver
"I love!!"
This is my 3rd time using befitting! I've gotten both mine and my husband's glasses from here 3 years in a row. We've love the options, the prices, and customer service. Lauryn was our latest rep and she was awesome. She called to make sure i had everything I needed and to let me know that my order was being processed. Thank you Lauryn!!
customer
"Prescription Sunglasses Exchange "
I needed to return my glasses due to a particular reason and I had the best experience from Befitting's Customer Service Team. They were very professional and were able to resolve my issue in a timely manner!
One of the best customer experiences I have had.
Greg N. Ohnmacht
Ronce
"Terrible experience. Poor Quality Control "
Terrible experience. Poor quality control on their products. I ordered a pair of glasses and was happy, initially, with them. Then I noticed numbers etched on the lenses and Befitting sent me a new pair stating that was an error and was supposed to be buffed off before shipping. I received the new pair, and the same issue was present. I will not use this service in the future. My advice, get you prescription eyewear locally, so if something is wrong it can be addressed quickly. I now have to send these back, wait for befitting to notify my insurance to reset my benefits and then go get another pair.
Trevion Lewis
"Awesome sturdy glasses"
Awesome sturdy glasses. I got the ray-ban mega clubmaster . I was concerned that when buying their in-house prescription sunglasses lens, they wouldn’t be dark enough. They are perfect. Also the price with insurance and the discount, unbeatable! Will buy from them again!
Travis Schory
"I had a wonderful experience ordering…"
I had a wonderful experience ordering these glasses. The customer service team reached out multiple times to verify information, which I have not experienced with other companies. I have not received my glasses yet, but with as much care as they have taken in ensuring they had my prescription correct, I am looking forward to partnering with them for all future needs!
Chris
"Terrible Quality and Service to Match"
Seems like they build their product to fall apart after 1 year. My glasses had an anti scratch and anti reflective coating. I purchased in December of 2023 and in March of 2025 those coatings starting disintegrating or corroding or something on the lens. Very difficult to see out of my right eye and an instant headache. Turns out, there is no warranty on the lenses, only the frame. Won't be purchasing again.
Barbara McMullen
"Got them in 2 Weeks!"
Well, I found out I have cataracts and the operation is scheduled for two months away so I needed glasses to get around. I was excited to see Befitting would send them in two weeks! And they did! many thanks to Daniel!
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