"Disappointed "

I hired a dozen pieces of plant and machinery from North Side Rentals for a project, but unfortunately, the experience was far from satisfactory. Although they were quite prompt with their delivery, the equipment they mobilized to the worksite was faulty, breaking down repeatedly and causing delays in our project. When I contacted them for repairs, their response time was disappointingly slow, further impacting our progress. To make matters worse, they tried to charge me for the malfunctioning equipment, despite it being unreliable and prone to breaking down again. Overall, I cannot recommend North Side Rentals due to the poor quality of their machinery and lack of responsive customer service.

"This is my normal spot for car rentals"

This is my normal spot for car rentals, excellent vehicle and availability why would I need to go anywhere else.

"the lady that works at the front…"

the lady that works at the front is so Arrogant.

"Great customer service."

Great customer service.
Fantastic value for money.
The booking process is a bit complex (time consuming) but that is the only negative.

"Rental was in excellent condition and…"

Rental was in excellent condition and the two staff members were very friendly and helpful.

"Great staff fantastic customer service"

I have been a customer of Northside Rentals Airport branch for about 3 years. The staff are always friendly and helpful. In my experience they always go the extra mile to assist. That's why they are my choice for car rental for now and into the future.
Thanks guys and see you soon.

Max

"Hybrid experience "

Quick, easy and good value for money.

""Unsafe and Poorly Maintained Vehicle – A Risky Experience""

We rented a 12-seater, but when we arrived for pickup, the company realized they had double-booked the vehicle. After a delay, they gave us a 12-seater LDV with 66K kilometers on it. The car was in poor condition—filthy inside and out, with dirty windshields, dashboard, and side mirrors. Despite this, we had no choice but to accept it as there were no alternatives, and our trip was already planned.

What was more concerning was the safety of the vehicle. The brakes were noticeably poor, and the last service had been done over 30K kilometers ago. Driving over 2,000 kilometers from Perth to Monkey Mia, we were constantly worried about the car breaking down. Although we made it through without incident, it felt extremely risky and irresponsible of the company to provide a vehicle in such unsafe condition. This could have easily led to a serious issue on the road.

"Uncomplicated hire"

Easy to hire and to rebook and credit a day an pay no drama completely professional

"Not fancy but got me there and back!"

I was heading up to the Murchison and wanted a reliable 4x4. Northside provided this - ex mine site vehicle but drove well with good economy. Not fancy but did the job. Good service and pricing.