"No response to numerous attempts to contact"

I ordered boots 3 weeks ago on 6 Feb. Money has been deducted but still no sign of the order. Attempts to contact them by phone, email and via their online form have gone unanswered. Worst experience I've ever had ordering online. Seriously suspect site from my experience though the high trust pilot rating offers some hope.

"Terrible after care"

I made a purchase from this company. Three weeks later and I am still waiting for the refund. No response to my emails, no response to my answerphone messages. There are no operators to answer their phones.
I have now lodged a complaint/dispute via Paypal and surprise surprise, they have not responded to that.

Avoid this seller if you want to reclaim refunds.

"Slippers for Christmas"

I bought a pair of slippers as a Christmas gift so can't comment on the actual footware. Fast and straight forward purchase without any hassle and delivered very promptly. Would buy from here again.
Thanks Shoes.co.uk

"Lelli Kellys"

Quick delivery, fair prices. Can't fault shoes.Co.uk! Will certainly use again :)

"Comfort and style!"

Boots arrived exactly when they said they would arrive.
Great fit, style and comfort!

"Fast delivery and followed instuctions"

exactly what was described and what I wanted

"Great."

Item ordered on 29 Nov arrived 7th Dec. Very happy with them arrived in time to take away on holiday.

"supportive slippers"

Excellent quality supportive slippers. Excellent sales service

"excellent service"

very easy to order and quick delivery. Shoes were a perfect fit

"My new favourite shoe shop!"

I had never used shoes.co.uk before and can't believe I've missed this gem! I was looking for Fly London boots but most stores only had about two or three styles to choose from but this website had about five pages worth!

And the price? AMAZING!!! I got my boots in the sale for under £70 saving a MASSIVE £55!!!

I have now told everyone about this site due to its excellent service, super fast dispatch, amazing prices and massive selection. (Can you tell I'm impressed?!)

This was my first purchase from shoes.co.uk but it certainly won't be my last!