"Decent product - nice staff - slow delivery"

I ordered a led strip light for use in my garden. The first product was faulty, and the returns process experience was not great. Everything happened very slowly. I needed the light for a project I was working on, but I had to return the first product before I would be sent a new one, fair enough, but the pre-paid returns packaging took days to arrive. The product is decent and very bright. Just a shame the delivery and returns side was a little less than great.

"Light switches"

Fast delivery and there was a problem with one of the switches and it was quickly dealt with.

"Excellent product and incredibly quick…"

Excellent product and incredibly quick dispatch - goods delivered within 24 hours - would highly recommend

"Good service,brilliant products,very…"

Good service,brilliant products,very helpful staff.

"Excellent honest quality services"

Excellent honest quality services

"Very quick service"

Very quick service

"Different switch sent"

Different switch sent, no enough remotes, no led drivers prevent flickering. First person from customer service I spoke told me that I am wrong and item is correct. Second person said that she know item is wrong, but they are out of stock and I should use it as it is, even website say 88 in stock. Third person I spoke noticed after pictures sent that I have different switch that I ordered and they will send replacement plus led drivers and missing remotes required for wifi configuration. That was over two weeks ago and nothing been sent yet. Anyway this is my first ever comment on internet about anything.
Congratulations Hartington Heath Team