"brilliant and easy"

from start too finish nothing was too much ....Matt was amazing and so helpful ...try buying a car this way as it was so stress free ...i`m one very happy person .....thank you Carspring

"Extremely happy"

Carspring from start to finish , excellent, nothing was too much trouble for Matthew Korner, this guy needs a promotion , he was on hand to see every detail of the transaction, I will definitely be telling all my friends and colleagues about carspring, thankyou , you've made an old man very happy..

"Great service"

Great service, cannot fault the service, from the team and Carspring, just slightly disappointed with the cleanliness of the car, on arrival, was animal hair in boot and back seat, but I shall clean and valet the car myself..

"Car sale from car springs"

I bought my car of carsprings and the quality of service from start to finish was exceptional no complaints at all they r a trust worthy company to deal with and definitely would use them again my car was emasculate when delivered door to door service even a full tank of fuel thank you carsprings

"Fair company who gave good customer service"

I put a reservation fee down for a car that I liked. Spoke to the guys in the office about the car and ultimately decided the car was not for me. They were very prompt in returning the reservation fee and I will continue to consider their company for my next car purchase.
Thanks

"Quick and easy? Maybe not."

So, I went onto carspring, saw the car I wanted, applied for finance, got accepted. Had a phone call from Dom explaining all the steps to me that would need to take place and that I could add my delivery cost to the final car cost, great, put down my reservation fee on the car and was feeling positive. Next few days, I heard nothing, so I rang them. I had been told the car I had paid to reserve was "unavailable" and they were "sourcing" the car for me, fine. I then rang and asked for updates and spoke to Matt, he had informed me that the car had been sold just after I put my reserve fee down. I had then waited for updates, still nothing, so I chased. They offered me a same but different type of car which I accepted - my patience wearing thin I just wanted to get this hurried on. I was then told because I was a provisional learner that I needed to take out insurance on the car, which I happily obliged seeing as I was hoping this would hurry the process, it still hasn't, I've also been told that I now can't have the delivery fee added to the final cost and that they wanted a wired payment over more or less immediately, which I said I couldnt do as I hadn't budgeted for this to happen. I had also specified a date for delivery but was told that unfortunately we can't offer that date now even though it was promised via phone call - It's now the 30 January - I couldn't have the car that I wanted because they had sold it, I have insurance out on a car that I don't have yet, I'm going to be around £200 down because of a delivery fee which I don't really feel as if I should have to pay it anyway because of being given false information and basically having to put money down on a car that I was never going to have, it's basically a month later and there seems to be no positive signs I'm even going to get the car at all. I'm usually a very rational and reasonable person but my patience is wearing thin and the only reason this review has been given 3 stars is because of Matt and Dom who have been most helpful and trying to make good of a frustrating, stressful situation. This was supposed to be my first car and this completely has destroyed the celebration of that. I'm stressed out, let down and frankly ready to give up and cancel this whole thing.

"Great customer service"

Matt and Dom helped every step of the way, great customer service and were always on hand to answer any questions I had. Thank you!

"Excellent Experience"

Incredibly easy way to buy a car. The help and customer service i received was very clear and informative (I was assisted by Matthew Korner), I did not believe the process could be as simple as it is advertised but it seemingly is. I have already recommended Carspring to my friends.

"So easy!!"

Really takes the hassle out of buying a car. Just moved to London for work and I just didn't have the time to spend looking for a car. The delivery service was an ideal solution. Received my new car within a week and have had no problems so far. Would recommend in a heartbeat. We need CarSpring in Iceland!!

"Easy way to buy a car"

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A+++ Recommended