USA Medical
Christyne Crossman Stubenhofer
"Everything was delivered almost on…"
Everything was delivered almost on time, but, they texted me and explained why. What other company does that? I am so impressed with their honesty and integrity. Jake has a great company and is always willing to talk to you to answer questions.
Vicki Reynolds
"It was a positive experience"
It was a positive experience. I got my questions answered in a timely manner and magnesium arrived quickly!
sharon jett
"Ordered CBG-CBD oil"
Ordered CBG-CBD oil, money taken from account, no product received _ordered 6/2/2023
M.E.L.
"Had issue with ordering system"
Their online order system indicated that there was an error and my order did not go through. I reordered and then found out I was charged twice. I was able to resolve after back and forth with customer service. Jake was prompt in refunding the duplicate. Unfortunately I was not told that and just saw the refund on my CC statement.
The CSR apparently didn't know that he had issued the refund and was indicating I would be responsible for the shipping, then after pressed that I would get a gift card for the cost of shipping.
This was my first order, I can not comment on the product itself just my experience with attempting to resolve a customer service issue.
CRV
"This is nothing against you"
This is nothing against you, Jake, I put in a CBD oil, capsules order, and ever since I did that they’ve use my credit card for all kinds of things and I’ve been hacked. I think you should know this. My name is Robert VanDerPloeg and I ordered from you couple weeks ago. Ever since then I’ve been in turmoil with my financial situation on the credit card. I know it’s not your fault, but you have a mole or something in your mist. You have my info, so if you wanted to get in contact with me, feel free.
Becky
"Thanks for answering my questions"
I was hesitant about the grape seed oil and when I asked through IG messages I got quick responses. I am currently trying to figure out my personal dosing for CBG , it has surely helped with anxiety but not much help with pain. Ive only been taking it for a few days. I am sleeping much better with the night time bundle. There are so many CBD companies out there so customer service is important
Jennifer Ditto
"Wonderful products"
Wonderful products, fast shipping and great customer service!!!
customer
"Quick shipping"
Jake is courteous and informative. Quickly shipped product and it arrived just like they said it would.
Thank you.
Thomas Meier
"Easy ordering and fast delivery!"
Easy ordering and fast delivery!
Sophia
"Quick delivery"
Quick delivery. Great pills
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