"Ordered some samples"

Ordered some samples. Later than expected delivery but fine.

"Great Customer Service"

My wife and I visited the amazing V4 showroom near Woking and were delighted with the experience. Jon was incredibly helpful and answered our numerous questions with out hovering and being a pushy salesperson. He made us a lovely coffee and let us mooch around for over an hour as we brainstormed ideas, colours and combinations. Jon was then able to pull out large sections of sample flooring from the wall hangers and pop up amazing photos of finished projects with our choices on the giant TV screen so we could easily visualize them in a home environment. Jon followed up the following day with 3 local recommended fitters and we have 2 appointments for measurements and quotes arranged already. A first class customer service, if only all showrooms and customer service was this good!

"Excellent showroom with plenty of choice and great advice"

Katie was really helpful advising us of the best flooring option for our needs. Great selection and quickly found our ideal colour, look and material. The showroom layout with pull out drawers makes it a stress-free and quick process without moving and lifting samples around. We were provided with samples and a follow up email from Jon as promised with local stockists details. A stress free visit with a warm welcome and plenty of parking.

"Samples arrived very speedily"

Samples arrived very speedily

"Super fast service"

Super fast service. Able to choose 3x samples. Big 😊 thanks.

"Excellent Customer service "

Very helpful with suggestions for suitable flooring. They sent numerous Samples, which arrived in 1-2 days. Excellent Customer service. And we finally made a decision!

"Very prompt shipping of samples"

Very prompt shipping of samples. We were also impressed with how well the images on the website matched the actual colour and look of the samples.

"samples requested well packed and sent…"

samples requested well packed and sent quickly thank you

"quick delivery and good size samples"

Quick delivery of samples so we can make a choice with our builder. Good-sized samples to enable us to match to existing V4 floor

"Great service and quick delivery x"

Great service and quick delivery x