"traghetto da Kos a nisyros"

Utilizzato per traghetto da Kos a nisyros e ritorno. Tutto da programma. All'andata il traghetto è stato posticipato ma ho prontamente ricevuto l informazione via messaggio.

"Excellent"

Parfait lors de la réservation, très bon suivi du dossier

"Everything perfect"

Everything perfect, arrival and departure on time, very simple and practice

"Efficient way to book tickets"

Efficient way to book tickets. And flexible and helpful when you need to change something or have a problem.
Perfect.

"reliable and excellent service"

reliable and excellent service
Good information about delays or changes to the boat schedule

"Ok but should improve..,"

Despite the fact that the agency is service oriented, there are ambiguities in the info given. For example I was told that the eticket was sufficient to embark the GR-IT route. Nope, I was sent away to get a regular paper ticket. For the ships themselves, I think the Grimaldi ships are a disgrace while ANEK ships are in better shape. Anyway, it all depends on the passengers as well, unfortunately there are scenes on the ships that resemble poor countries. There are no rules, some crew are rude, some do their best and in general the hygiene could improve. Oh, the ships are always late, with many delays, very important to know.

"Mala experiencia"

Se canceló el ferry de Andros a Paros, el
aviso llegó por SMS la misma mañana. Habia comprado 3 billetes para fastferry en bussiness lounge. En la oficina del
Puerto nos los cambiaron para el
Siguiente ferry a Paros, sin distincion de lo que habiamos pagado en el otro ferry. Bastante decepcionada por este motivo y porque el ferry no fue dirwcto, sino que tuvimos que bajar en Mykonos, y esperar como media hora a pleno sol a que llegara otro ferry para ir a Paros. Bastante mal.

"Bateaux propres"

Bateaux propres, équipage pro.
Pas de point négatif ( sauf la clim fort ).
Ca merite 5*****

"Terrible service, a monopoly"

Here briefly our experience:
- 30 min delay announced the day of the trip via a sms (not even three hours before)
- additional 30 min delay announced at the port
- additional 20 min delay before actual departure with a total delay of 1.20h from the purchased ticket
- the ferry arrived to our destination with additional delay...


Our experience was worsened by the fact that we paid an higher price compared to another ferry (with scheduled departure time one hour later) and we did not received any reimbursement/discount...

"Booking was very easy and all tickets…"

Booking was very easy and all tickets were released by email.