"Alaska Freewheel"

Initial liaison with Explore Tours was perfect. The girls understood our needs & took our ideas into consideration AND planned a wonderful tour for us. Basically we wanted accommodation & car rental; we would plan our own excursions. Doing the self-drive though the tour agency presented more leverage with both aspects & we paced ourselves on well-researched excursions. Communication detail was brilliant.
Our accommodation was exceptional & car hire went without a hitch.
We were particularly enamoured with Denali Grizzly Bear Resort & the Knik River Lodge. Knik River is a delightful, out-of-way area.
Alaska is a picture-perfect place & our trip will remain etched in our memories forever.
I have already espoused the virtues of Explore Tours to friends & family here in Australia.

"The tour needs to give more info about Nome -see comment."

The tour needs to give more info about environment , people & culture of Nome and much less personal life story of the driver/guide. It was more an "ego trip" for the mayor and not really a "tour of Nome".

"- Good planning of route and hotels."

- Good planning of route and hotels.
- Excellent excursions
- Description of routes between hotels could have been better

"Alaska land excursion"

Difficulty picking up rental car because it was not shown on invoice that the vehicle had been paid for.
Accommodations and all excursions were to our satisfaction.
Dining and extra excursion recommendations were on point.

"Alaskan Vacation"

Every tour excursion guide did a great job and was very knowledgeable.

"The Explore Tour staff worked with me…"

The Explore Tour staff worked with me from start to finish. Our Alaska tour was amazing. Thanks for all the help!

"Alaska Trip"

We visited Alaska and were very impressed how detailed and organized the itinerary was from Explore Tours. Everything went off without a hitch.

"Our trip was well laid out"

Our trip was well laid out. In addition, when some small issues popped up they were responsive about handling things (kayaking cancelled due to weather-they got us rescheduled for the next day...).

"Planning was excellent"

Planning was excellent. Very responsive to issues that arose with a couple of the activities. You can trust them to do a great job

"My Nome and Teller Day Tour - local guide failed to show up."

My Nome and Teller Day Tour, booked through Explore Tours was a complete failure because the local guide never showed up to pick me up at the predetermined start point and time. I contacted the local tour operator's office and found out that the guide had failed to notice my name on the tour manifest and had already left with the other individuals scheduled for the tour that day. He called me at the end of the day to apologize, which I appreciated. Though perhaps an honest mistake, it was complete failure on the part of the local tour operator to meet their contracted obligations and I expect a full refund for services not rendered.