"brilliant prices and customer service"

brilliant prices and customer service - couldnt recommend more!

"Genuine product and fast delivery"

I recently purchased a pair of Tom Ford sunglasses, and I am beyond impressed! The product is 100% genuine and came with the official brand cloth and case. The delivery was incredibly quick. I’m extremely satisfied with my purchase and will definitely shop here again. Highly recommended!

"Excellent choice of frames at a fair…"

Excellent choice of frames at a fair price. Lucy stayed in touch throughout the process.

Incidentally, my new Ray Bans cost less than my last pair of Specsavers own brand glasses.

I'll be recommending to friends and colleagues.

"Very prompt and superb service."

Very prompt and superb service.

"Great web site"

Great web site, efficient and friendly service.

"Price Match"

Hello Everyone,

Please see the response of a price match request below. I meet all the criteria but they say can't price match cos it's £11 cheaper.

ridiculous.
----------------
Thank you for your price match request.

I have assessed if this request is possible and I am really sorry but I can't complete the price match as the price is too low for us to compare.

Please accept my apologies that I couldn't be of further assistance with this.

If I can help with anything else then please don't hesitate to contact me.

---
Kind regards,

Lucy
Show us your glasses using the hashtag #DGBme on our social media channels!
DGB, 27 Allhallows Lane, Kendal, Cumbria, LA9 4JH


On 2024-11-27 12:06, Designer Glasses Boutique wrote:

Website You Saw The Glasses
fashioneyewear.
Advertised Price On That Website
£84

"Highly recommended"

Easy website, great customer service, good pricing with delivery in days. The glasses are exactly what I wanted and can not recommend highly enough. Will be back for more.

"Excellent service throughout."

I've not used an independant online optician before and was worried I might be gambling with a fairly large amount of money. However, I needn't have worried. Before I ordered I wanted to know quite a lot about the sourcing of the lenses. Lucy gave me fast advice by chat having verified the information I needed. Then I pushed the button and bought. The glasses arrived after only 1 week and they are perfect. Using DGB has saved me £300. My wife has asked me to save their details for when she next changes her glasses. Result.

"Fantastic service"

I think it's important to leave good feedback, as well as bad, and Designer Glasses Boutique certainly deserves the excellent feedback it gets.

Their prices are competitive, but that often means the service isn't great. That's certainly not the case here. The customer experience is superb.

It's always hard to pick frames online and I had to order three pairs before I found one that looked right and fitted well. I then returned the other two, leaving them at the post office at 4pm in the afternoon. By 2pm the next day, they had initiated the refund. That's really good, and quite rare.

I shall definitely go back again.

"5 stars doesn't do them justice!"

One of the best businesses that I have ever used. I have bought 7 pairs of glasses from them over the last ten years and they have always made it such an easy and enjoyable experience. The most helpful and friendly staff, and inparticularly the business owner Fiona, thet are faultless in how they go about making it a great customer experience. When spending a considerable amount of money on something that is so important to day-to-day life it's great to have the certainty that any problems or issues will be sorted with ease and efficiency.
I can recommend them highly enough. 10 stars!