"I tried to cancel my order and nobody…"

I tried to cancel my order and nobody replied! I wanted a higher unit now I have this small unit I did not want

Update:
Company did respond eventually due to my cancellation request going somewhere else but they did respond once received. I was able to return and get what I wanted. They did help to my satisfaction and that was appreciated but I’m still waiting on my refund. I will update once that is received

2nd update! The company responded timely and has sent the refund. I appreciate their timely action on this. I purchased a different init and look forward to using that. I will review that later. Overall satisfied with the customer service here so far!

"Fast shipping"

Fast shipping. It was easy to put together and it came with multiple set of instructions. Everything is working great for me at the moment.

"Love the quality and customer service"

Love the quality and customer service, fast shipping

"Machine arrived timely"

Machine arrived timely, intact and customer service was superb. Any questions I may have had were addressed right away. Great customer service.

"Quick shipping and great prices"

Quick shipping and great prices. And my device is exactly as shown. They also send you a user manual that is very informative. I already have another order otw for another's device! Very satisfied with my purchase so far.

"I love the products and the prices but…"

I love the products and the prices but I would've liked there to be bilingual people to help assist.

"I love my machine but I didn't receive…"

I love my machine but I didn't receive the red light belt with purchase and almost forgot it came with it and there was nothing in writing stating that it would be shipped from China and out of stock in the US.But I reached out and recieved a quick response so will be expecting a shipment soon.

"Excellent customer service and fast delivery!"

Excellent customer service and fast delivery! I received my order in just 3 days. Thank you!

"Prompt service"

Prompt service.
I received a fast response when I was missing the holders on the machine I purchased. Amelia replied fast and had the part shipped with no extra cost. I haven’t had a chance to use the machine due to my busy schedule, but hopefully I’ll update you soon.

"I had wonderful customer service"

I had wonderful customer service. Prior to sending my order, I was contacted to make sure that I had ordered the correct replacement part. I felt this was above and beyond the typical experience. I was given email notifications regarding shipping. My replacement part arrived when I was told that it would, and it was the correct part. A really nice experience. I' recommend this company.