ThePinGurus

B2B Providers and Partners
badge Company profile claimed
97 reviews
Overall Rating
Customer Reviews about

ThePinGurus

Write a review about thepingurus.com
Show Reviews

Shannon

5.00/5.00

"We love ThePinZone"

We love ThePinZone! They are always fast and reliable. They also make sure you get exactly what you want before they make it

12/02/2021

Lisa

5.00/5.00

"Very happy with the price and quality"

Very happy with the price and quality! Will be back for more in the future.

31/01/2021

Scott L.

1.00/5.00

"2nd review. Taking my money elsewhere..."

2nd review. 1st review found below...

Company promised to make up for the their lack of customer service and poor turn-around from my first order; however, the process seemed just as bad the 2nd time around. Communication was poor as it took days waiting for a follow up. I reached out to ask about tracking 3 weeks ago and have not received any response back as to where my current order is. I gave them another chance, but I was fooled to believe I could trust them as business partners. Writing a review seems to be the only way to really get their attention.

1st review that was asked to be deleted by them last year:

"I ordered back in July and at the time they were very responsive to my e-mails and had a proposed delivery time in mid Aug. Once I submitted my order, communication became sparse and my order has still not been fulfilled (currently 8 Sep 2020). I reached out multiple times and got responses claiming my package was being packed, but I have yet to receive a tracking number weeks later. Extremely disappointed with the lack of communication, customer service and overall professionalism. This seems to be a trend as their is a similar situation which occurred earlier this year on March 9, 2020."

28/01/2021

George N

5.00/5.00

"Couldn’t be happier!"

Love everything I’ve ever ordered! I find myself looking for any and all excuses to order more!

20/12/2020

James Jone

5.00/5.00

"I highly recommend these guys"

I highly recommend these guys! Great product and awesome customer service!

09/09/2020

Cody M

5.00/5.00

"Customer service was top notch"

Customer service was top notch! Thanks guys!

27/08/2020

Kyle Alt

5.00/5.00

"An absolute pleasure to work with"

An absolute pleasure to work with! Excellent support. The final product is outstanding!

25/08/2020

Traci

5.00/5.00

"Excellent customer service!"

We worked with Ben, who did a great job from start to finish. He provided us with proofs with an excellent turnaround time, as we were on a bit of a time crunch. When the pins came in, they were great quality, but they did have a misprint. We reached out to him and Ben got back to us immediately the next morning and provided a solution we are very happy with. Superb customer service from Ben and The Pin Zone! Definitely will continue to order with them!

20/08/2020

Marisa

5.00/5.00

"Best pin company ever!"

Whenever I have questions or want status updates, they are quick to respond! All the pins I’ve ordered have come out amazing and I trust them to execute all my ideas :) 10/10 would recommend

19/08/2020

Jennifer M

5.00/5.00

"Great experience"

The pins that I ordered were beautiful and came in in a timely manner.

18/08/2020
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved