ThePinGurus
Shannon
"We love ThePinZone"
We love ThePinZone! They are always fast and reliable. They also make sure you get exactly what you want before they make it
Lisa
"Very happy with the price and quality"
Very happy with the price and quality! Will be back for more in the future.
Scott L.
"2nd review. Taking my money elsewhere..."
2nd review. 1st review found below...
Company promised to make up for the their lack of customer service and poor turn-around from my first order; however, the process seemed just as bad the 2nd time around. Communication was poor as it took days waiting for a follow up. I reached out to ask about tracking 3 weeks ago and have not received any response back as to where my current order is. I gave them another chance, but I was fooled to believe I could trust them as business partners. Writing a review seems to be the only way to really get their attention.
1st review that was asked to be deleted by them last year:
"I ordered back in July and at the time they were very responsive to my e-mails and had a proposed delivery time in mid Aug. Once I submitted my order, communication became sparse and my order has still not been fulfilled (currently 8 Sep 2020). I reached out multiple times and got responses claiming my package was being packed, but I have yet to receive a tracking number weeks later. Extremely disappointed with the lack of communication, customer service and overall professionalism. This seems to be a trend as their is a similar situation which occurred earlier this year on March 9, 2020."
George N
"Couldn’t be happier!"
Love everything I’ve ever ordered! I find myself looking for any and all excuses to order more!
James Jone
"I highly recommend these guys"
I highly recommend these guys! Great product and awesome customer service!
Cody M
"Customer service was top notch"
Customer service was top notch! Thanks guys!
Kyle Alt
"An absolute pleasure to work with"
An absolute pleasure to work with! Excellent support. The final product is outstanding!
Traci
"Excellent customer service!"
We worked with Ben, who did a great job from start to finish. He provided us with proofs with an excellent turnaround time, as we were on a bit of a time crunch. When the pins came in, they were great quality, but they did have a misprint. We reached out to him and Ben got back to us immediately the next morning and provided a solution we are very happy with. Superb customer service from Ben and The Pin Zone! Definitely will continue to order with them!
Marisa
"Best pin company ever!"
Whenever I have questions or want status updates, they are quick to respond! All the pins I’ve ordered have come out amazing and I trust them to execute all my ideas :) 10/10 would recommend
Jennifer M
"Great experience"
The pins that I ordered were beautiful and came in in a timely manner.
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