Dr. Vranjes Firenze
Mikhail
"Highest quality product and service"
Communicates quickly; high quality products; very good customer service; satisfaction guaranteed
Jeannette - Wimbledon
"Top service! Par excellence!"
Been buying room fragrances from DV for many years and after a recent issue with a damaged product during transit, DV went above and beyond to quickly supply a replacement. Fabulous products! I can highly recommend the Pompelmo Cassis fragrance. It’s divine ❤️Excellent service as always! 🤩👌👍😁
Mark Finbow
"Room defuser. "
Love the product. The best fragrances in a beautiful glass defuser.
Service mirrors the quality of the product.
Mrs Julie Palmer
"good website and packing always…"
good website and packing always excellent
Lorraine Skelton
"Beautiful fragrances and customer…"
Beautiful fragrances and customer service! Thank you
Wim Lamotte
"Rosso Nobile: excellent after sale support"
[Edited] We bought the Rosso Nobile fragrant. We were at first disappointed with the (lack of) fragrance it dissipated: even after flipping the sticks upside down (which we do frequently), the scent was still almost not noticeable.
After contacting the client support service, it was determined that our fragrance bottle originated from an older production batch. I quote: “Therefore, time may have had an impact on the potency of the fragrance. Therefore, time may have had an impact on the potency of the fragrance”. Therefore, our diffuser was replaced with an entirely new bottle.
Also, we were recommended to use the supplied black sticks, which have a better performance of diffusing the scent - which turns out to be really the case. So we’re now very happy with our diffuser.
The communication with the support responsible was very polite and helpful. So I’m very glad to change my original score to a 5* one. Keep up the good work!
Claudio Otero Rodriguez
"ALL WAS PERFECT!"
ALL WAS PERFECT!
dorota
"Zapach jest o dłuższego czasu u mnie w…"
Zapach jest o dłuższego czasu u mnie w domu używany jest bardzo ładny i napewno będzie w moim domu na zawsze
Pozdrawiam serdecznie i dziękuję 🥰🥰🥰
Tina Kelsey
"Great purchasing experience "
The website was easy to navigate, the order system the same. Delivery was prompt too.
The packaging was excellent, thoughtful and beautiful, as were the products, which cannot be beaten.
Douglas
"Poor Marketing communication and miscommunication from Customer Service "
Very disappointed with the follow-up marketing and subsequent communication with Customer Service where they gave the wrong information.
This, unfortunately, has given a very poor impression of Dr Vranjes. As a result I have unsubscribed from the Newsletter and will not be ordering again.
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