"Я крайне разочарован работой…"

Я крайне разочарован работой Pochtoy.com! Сначала моя посылка была расформирована из-за недоразумения с товаром (духи, которых, как оказалось, быть не должно было в посылке), затем мне пришлось заново оформлять возврат. После оформления возврата началось бесконечное ожидание: обещания отправить посылку, уведомления о созданном лейбле, передаче данных в систему и обновлениях, которые так и не подтвердились. Каждый раз, когда я пытался выяснить ситуацию, получал лишь расплывчатые ответы вроде «подождите», «заберут сегодня» или «обновление статуса в понедельник», но никаких конкретных действий не происходило. Это особенно обидно, когда подарок должен был быть доставлен до Нового года. Полное отсутствие оперативности, ясности и ответственности в коммуникациях только подрывает доверие к компании. Не рекомендую пользоваться услугами Pochtoy.com!

"Украли мою посылку"

Украли мою посылку. Я заплатил за растоможку, а они присвоили мои вещи. Пишу заявление в полиции, они, надеюсь, приструнят их

"Horrible service"

Horrible service! The store sent the wrong shoes that I ordered, found all this in their warehouse, I asked to issue a refund, replenished the balance for the amount they indicated, after making the funds they blocked my account and asked to provide 6 points of verification, such as: Photo of the order (provided), copy of the payment, bank statement, photo of the card..., photo of selfies where I have to hold this card!!!, photo with passport in hand!!!!

I highly do not recommend this service!

Translated with DeepL.com (free version)

"Потеряли 2 моих посылки"

Потеряли 2 моих посылки, сказали что они не пришли на склад,видео с камер отказались предоставлять.

"Personally for me one of the best…"

Personally for me one of the best services for shipping goods from the USA. Yes, I agree the price for services and potential delivery could be lower, but I also realize that I get excellent service and features for my money.
This applies to both convenience and responsiveness of the staff and support on various issues.
I am also glad that if there is no possibility of payment by foreign card, then very often there is a promo code for free redemption with the help of the operator. Personally, I always get the goods cheaper than I would buy it here in Russia. If I take from 3-4 positions, the cost of delivery is rebated already with 2 goods.
Conclusion - I recommend to cooperate, do not regret.

"I used it 4 times and can't say anything bad about it"

I used this service to receive 3 Steam Decks and 1 Steam Deck Dock Station. 3 out of 4 parcels was delivered very fast (~10 days from USA to Russia), the remaining one had long delivery because of Black Friday, I still got what I ordered through (in a month).
They works even in sanctions mode and find new routes when previous become unusable, this is major + for them. I didn't had any negative experience with them. My last track number is PCT000000805128.

"Disgusting service:"

Disgusting service:
- All the dates on the site are fake
- Shipping from the USA is delayed
- It is impossible to receive goods in Russia, because the counterparty is even worse
- They don’t help in any way to resolve the issue (they lie that they help, provide false information)
- Their insurance is also useless (begins to be valid after six months)

"A rescue wand for the delivery of…"

A rescue wand for the delivery of brands that have left Russia! I like the simplicity of ordering, the speed of delivery to Russia. The support service always answers questions in real time, you do not have to wait for a few days for an answer. Everything is simple and clear. There are misunderstandings about the cost of delivery, but these are the costs of such a service. From time to time we make orders there, especially for quality sports things of famous brands.
Thank you!
Track number
PCT000000770170

"I have sent 19 parcels through this…"

I have sent 19 parcels through this intermediary, absolutely all of them were delivered to the place where I made the order. I have not encountered any problems, I always replenish the balance through cryptocurrency. I note that before sending the parcels are weighed and after the shipment returned to the balance of the excess.
On the downside, I note that they removed the return of goods to the store, at least I do not see that it can be done, because previously through the configuration of the parcel could select this function.

"pochtoy - my experience"

Was looking for how to order goods from the states, using a personal account, rather than this connection through messengers. Found the service pochtoy and decided to give it a try.

Pros:

1. Help in making purchases. Ebay began to ban accounts from the Russian Federation or simply limit payment from the Russian Federation, the service provides an opportunity to solve this problem, the commission is not large, for a product with a price of 90 bucks, 7 bucks commission, I think normal.

2. fast delivery. For 10 days came parcel from the U.S. in the center of Siberia, it is straight great, very cool.

3. tracking and management of parcels directly on the site. This is great, you can immediately create a request to send a parcel if you paid for it yourself and wait for it in the warehouse, which speeds up the delivery process.

4. The price of shipping, yes the price is not straight small, but acceptable, for the dimensions will have to pay well, but if you have pants or t-shirts, the price is cheap.

5. Personal bot in tg, where you can track your goods and personal account.



Cons:

1. sending a parcel 2 times a week, could be earlier.

2. Support. It is not the fastest, but if the deadline is not burning, you can wait for 12 hours, if you need it urgently, then use the bot in Telegram, but it is necessary to catch the moment that the lines were free.

3. Commission on replenishment. It is unpleasant that banal through the crypto even commission, but not straight all bad, it is clear that the service needs to live somehow.



Conclusion: The service is good, compared to others, I think it is the best, you will always help you if something is not clear, order yourself a garment that is worth it.