The Acrylic Store

Builders, Makers and Materials
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224 reviews
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Customer Reviews about

The Acrylic Store

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Deborah Stevens

5.00/5.00

"Dipika was amazing"

Dipika was amazing, kept me updated all the way through even though I received the wrong order(not her fault), she was efficient and corrected the new shipment. đź’Ż for customer service - an asset to the company. I would use again

14/11/2022

Shah Khan

5.00/5.00

"Quality products with great customer service."

We have now been buying from The Acrylic Store for a while now and never had any issues. Product is very good quality and customer service great and always on hand to help out.

14/11/2022

customer

1.00/5.00

"Terrible company"

Terrible company, god knows how they’re still in business with how it’s run. Placed my order on a Tuesday morning, which should’ve been ready for collection on the Friday. Drove to collect, on arrival said they didn’t have the material in stock, apologised and said it would be in stock next Tuesday and will be delivered to my home for my troubles.
After not hearing anything, I called the Thursday for an update, which I was told their machine had broke (bearing in mind this is a big warehouse so must deal with big orders) & that it “might” be fixed today or tomorrow, sounded like a load of rubbish but gave them the benefit of the doubt.
Called again the following Monday for another update, this time was told the wrong material had been ordered. Asked for a refund, let’s hope they can manage that. Do not use!

14/11/2022

Alen Lane

4.00/5.00

"Good product and very prompt delivery…"

Good product and very prompt delivery but too expensive to be 5star for value.

12/11/2022

Roy Curtis

4.00/5.00

"After an initial problem the company…"

After an initial problem the company turned up trumps and solved the issue promptly. Very satisfied.

11/11/2022

Mr Colin Mawdsley

5.00/5.00

"Excellent customer service"

Really helpful and the secretary went out of her way to help me collect my order when the warehouse was closed.
Full marks for quality of work and would definitely use again.

09/11/2022

Terry Potts

5.00/5.00

"Superb service. very happy would use again without hesitation. I phoned the order through and the…"

I phoned the order through and the goods arrived within a couple of days. The goods actually look better than what I was expecting.

07/11/2022

First Choice Building Plastics

3.00/5.00

"The first 2 was delivered broken and…"

The first 2 was delivered broken and the customer was not happy!!!! Having to wait for 3 weeks

04/11/2022

Steve Leatherbarrow

4.00/5.00

"Good Service Arrived on time"

Very good service arrived on time and in perfect condition, exactly to my specification.

04/11/2022

Keith

4.00/5.00

"Service was great.....just advuse…"

Service was great.....just advuse customers better on where to collect. The ind. Estate is not well signed and the Company nane is different on the building.

02/11/2022
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