"Acknowledging their mistakes"

*UPDATE*
They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue.

They abuse the fine writing. My dog had a hip issue and they covered it. Issue happened again and needed surgery and they refused to cover it this time while claiming its a "pre-existing" condition although they covered the original accident. They are totally useless. Not worth it, get anyone else.

"They just denied the claim without any…"

They just denied the claim without any reason. These people are scammers.

"Hand down they do as they advertise I…"

Hand down they do as they advertise I My Stella did not make it and they paid me in full and refunded my last payment to them with their condolences. I don’t know too many companies who give something back without asking.

"Barely Paid The Claim"

Nope. Only paid $1.5K for a $12K vet bill. They are cheap for a reason

"I think it’s hard for us to have you…"

I think it’s hard for us to have you take the payment every month sometimes we just have to wait until we get our other bills pay, you should give themselves little time before they have you take the amount out of their accounts

"Overall very good…"

Lots of red tape over preexisting conditions—a bit beyond what I would consider normal, BUT once you get past that it is excellent coverage and well worth it. I purchase it and would recommend Bivvy for all pet owners.

"Fast efficient service by"

Fast efficient service very reliable and had a lot of knowledge.regsrding what u needed

"Quick and easy"

Quick and easy. Easy to understand when and what is covered and when they would be starting.

"If you have pet insurance, switch now!"

We’ve had Embrace insurance in our two dogs for 8 years. They had gotten out of control on their price. We signed up for $80/month for both dogs to $380/month for both. We found Bivvy and with their much lower prices and similar coverage, it made sense. Thanks Bivvy.

"Great, affordable insurance"

Easy to sign up. Great coverage. Prices wonderful.