"Quick & Efficient"

The signup process was informative. All of our questions were answered on the website. We were referred by our vet due to their current customers having great experiences with Bivvy for their pets. After signup, I immediately received confirmation of the insurance policy. We’re glad our Goldendoodle puppy is covered.

"Easy and thoroughly explained….hope I…"

Easy and thoroughly explained….hope I never have to use it!

"Great!"

It went very quickly and smoothly.

"Simple"

Simple
Really will come in handy

"I love this website all the documents…"

I love this website all the documents about your dog is here, have a insurance here you won't regret it.

"I have used this company for a while I…"

I have used this company for a while I never had submitted a claim. I unfortunately had to put my dog to sleep which was heartbreaking. Now they list that the reimbursement is 50%, after speaking to multiple representatives they never mentioned that first they take the deductible off then they apply the 50%. In all respects it's a ripoff you'll end up paying far more then the coverage actually covers. Why wouldn't a company provide a phone number on their we website, they give the impression that they are far better then others and they are not. There are several other options that provide a better reimbursement percentage scale. Horrible experience they also will delay in paying you the claim. Wouldn't recommend or suggest to anyone. Terrible service and even though I submitted a claim about putting my dog down they decided to send 2 emails a day to take advantage of coverage options for my puppy kiddo twice a day thank you for continually making me relive the experience, great job I will never use them again and plan to leave reviews on every site explaining how you treat your customers

"Great option for low budget"

I have had them for over a year. My cat developed a chronic illness after I signed up, so I have filed several claims and never had a problem. I recommend then for anyone.

"Great Insurance for your pet!"

Great insurance. I have had several different pet insurance policies in the past and paid much more for them and had bad experiences. Bivvy is fast, easy and affordable. Pet health care is getting VERY expensive but the 50% payment really helps.

"Great company"

I had done a bad review after a misunderstanding which BIVVY worked with me to correct. I highly recommend them. They have been great to work with.

"If I could give this company no stars…"

If I could give this company no stars I would. Customer service is horrible. I had to update my payment info and they do not explain to you that if you use a bank account it goes through a verifation process which is dumb. you wait for the pcorss to happen and they cancel your policies. When you try to talk with them they come up with all kinds of garbage and do nothing for you. I mean you would think that they would be willing to understand that their procedures are not clear and they should be and help you out. But no they dont. No customer loyalty at all. I had 6 different pets insured with them. And you would think they would appreciate my business but obviously not. they will just get the next sucker who comes along and they take their money. I would not recommend them for that reason. Go somewhere else where they appreciate their customers.