Thorvald & Design
Mark
"Very helpful"
Very helpful, very responsive and a great service overall
Mary C
"Once contacted the solution was quick…"
Once contacted the solution was quick and complete
Mike Flood Page
"The delivery was next day"
The delivery was next day. There was a mistake with the order (I over-ordered) which was possibly my fault but even so the help I got was immediate and very good. And I was promptly refunded the difference.
Couldn't have been better.
Clare MacDonald-Sugrowe
"Good communication"
Good communication. And agreeable terms.
Duff Coburn
"Quick response"
The immediate response to my situation with a solution was MORE than expected.
Consumer
"Very Good Customer Service"
Easy change to my order and refund happened smoothly. Nice communication too (and mistake was my fault!).
Claire Spencer
"Very responsive customer care."
Very responsive customer care.
Kelli
"Prompt and thorough response"
Prompt and thorough response
Scott Howell
"Sent chairs that I didn’t order"
Sent chairs that I didn’t order, blamed it on me and did not respond to my return request so l just sent them back. No response
Paul Bennett
"Great product and excellent customer…"
Great product and excellent customer service.
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